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Failed to update the update…. ;-) - by Louis

This topic has 23 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Louis

Louis

Participant

February 18, 2022 at 17:11

Hello,

We did a manual update, but we still have an indication that there is a new update. However, we do have the latest version.

Please, contact administrator
for this information.

#317726 Copied Theme version: 8.1

22 Answers

Rose Tyler

Support staff

February 18, 2022 at 17:58

Hello,

You renamed the parent theme folder, that’s why you have that message about the update, system does not detect that you use the latest version of our theme because of renaming.
Actually, we don’t recommend renaming the parent theme because you won’t be able to use auto-update in the future and need to update the theme manually if you renamed the parent theme folder.

Regards

#317736 Copied

Louis

Participant

February 18, 2022 at 18:00

well,
if i rename the folder, do i will get problem?

#317737 Copied

Rose Tyler

Support staff

February 19, 2022 at 07:48

Hello,

You can re-name the theme back and then update, or update the theme manually – https://xstore.helpscoutdocs.com/article/63-theme-update
Note that we are not responsible for incorrect custom renaming, if you do any changes in parent theme files, it is your responsibility. We hope for your understanding.

Regards

#317774 Copied

Louis

Participant

February 19, 2022 at 10:32

nope, it’s with the child one.

We do manually the changes.

#317800 Copied

Olga Barlow

Support staff

February 21, 2022 at 12:27

Hello,

You renamed the parent theme folder https://www.awesomescreenshot.com/image/22645490?key=6e26cbe5b40eddeecc4b438a14143d22
If you rename the parent theme folder then you can’t automatically update the theme and will have that notification. I changed the parent theme folder name to the default one. Child theme name could be any you need.

Regards

#318004 Copied

Louis

Participant

February 24, 2022 at 13:31

Hello,
Still unable to update the theme and the core plugin.

https://paste.pics/G5JB6

https://paste.pics/G5JED

Do you have a solution? Maybe i missed something.

Thanks!

#318322 Copied

Rose Tyler

Support staff

February 24, 2022 at 15:09

Hello,

About PCLZIP_ERR_BAD_FORMAT (-10), try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

Regards

#318335 Copied

Louis

Participant

February 24, 2022 at 15:40

We are using the child theme.

I believe there will be issues if I disable the child theme. Because the base theme cannot be disabled, it is by default in fact.

Can you confirm that this will have no impact on the website?

#318345 Copied

Olga Barlow

Support staff

February 24, 2022 at 16:19

Hello,

I have deactivated theme here https://www.awesomescreenshot.com/image/22916702?key=a057b13a19bbbcf5e0d731a4b7a075e4 and activated it again and I was able to update theme after that without any issue on your site.

Regards

#318354 Copied

Louis

Participant

February 24, 2022 at 16:25

Hello,

I have the same problem with this website

Could you help me?

Please contact administrator
for this information.

#318358 Copied

Olga Barlow

Support staff

February 24, 2022 at 16:41

Hello,

Fixed there. Check now.

Regards

#318359 Copied

Louis

Participant

February 24, 2022 at 17:02

Just to be sure to not make a mess and also not having to bother you every time, is it ok to change the directory name if the client changed it? Also, is it possible to deactivate the theme and reactivate it without loss or display problem afterwards?

#318368 Copied

Olga Barlow

Support staff

February 24, 2022 at 17:07

Hello,

1/ It’s not recommended to rename the parent theme folder. Only child theme. Child theme folder renaming is ok.

2/ You won’t face messing if deactivate and activate theme again using this https://www.awesomescreenshot.com/image/22916702?key=a057b13a19bbbcf5e0d731a4b7a075e4

3/ You don’t need deactivation anymore for the sites where I have already done that. Autoupdate should work ok in the future.

Regards

#318370 Copied

Louis

Participant

February 24, 2022 at 17:13

Ok!!

Thanks a lot, for ur tips and patience.

Are you from Ukraine?

#318372 Copied

Louis

Participant

February 24, 2022 at 17:30

I have a little question about translate this.

https://paste.pics/G5MJI

For now, i translate this with poedit, the core file and the theme file too.

Theme there : public_html/wp-content/languages/themes
https://paste.pics/G5MKH

And plugin right there : public_html/wp-content/languages/plugins

https://paste.pics/G5MKV

#318375 Copied

Olga Barlow

Support staff

February 24, 2022 at 17:53

Hello,

You are welcome.
Not all but a few members of our support team are from Ukraine 🙏

To change the mentioned thing go to Theme Options > Header builder > Search > change texts there, Theme Options > Header builder > Account and change texts there, Theme Options > Header builder > Wishlist and change texts there.

Regards

#318378 Copied

Louis

Participant

February 24, 2022 at 18:08

Our thoughts are with the Ukrainians. God Bless.

well.. i can’t find where to translate this : https://paste.pics/G5MY6

#318380 Copied

Olga Barlow

Support staff

February 24, 2022 at 18:09

Hello,

Check the XStore core translation files. It should be there.

Regards

#318382 Copied

Louis

Participant

February 24, 2022 at 18:14

Yes, i find it there, but still in english.

Maybe my po files are not at the good place.

public_html/wp-content/languages/plugins/

https://paste.pics/G5MKV

#318383 Copied
Tagged: error, failed, persuasive, themes, update, woocommerce, wordpress
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