Page 932 – 8theme.com

Forum Replies Created

Viewing 30 posts - 27,931 through 27,960 (of 68,231 total)

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Rose Tyler

Support staff

February 20, 2022 at 13:40

Hello,

Please provide a new screenshot for “An authorization error when user try to sign in with google”
Note, our technicians team doesn’t work during the weekend.

Regards

#317926 Copied In reply to: Social Login doesn’t work anymore after it was working well.

Rose Tyler

Support staff

February 20, 2022 at 13:37

Hello,

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins.
Record a video of the problem, please. Provide temporary FTP access also, we will check what can be done to help you.

Regards

#317925 Copied In reply to: Calendar opens from incorrect place for auctions

Rose Tyler

Support staff

February 20, 2022 at 13:21

You’re welcome!

Regards

#317922 Copied In reply to: Using login for facebook and the instagram wall

Rose Tyler

Support staff

February 20, 2022 at 13:18

Clear cache of your mobile browser and check now

Regards

Please contact administrator
for this information.

#317920 Copied In reply to: adjust the title in the widget 8theme – instagram

Rose Tyler

Support staff

February 20, 2022 at 13:09

Clear cache of browser and check now.

Regards

#317919 Copied In reply to: Logo and Homepage Banner not displaying

Rose Tyler

Support staff

February 20, 2022 at 13:05

Hello,

Thanks for using our theme.
Header builder > Main menu > One Page Menu > Off
If this doesn’t help, provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#317918 Copied In reply to: first item in menu always active, saw same prbl here.

Rose Tyler

Support staff

February 20, 2022 at 11:20

Hello,

You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented, and we did not test such plugins officially so can recommend them.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

#317912 Copied In reply to: web slow…..Please help me, the site is very slow

Rose Tyler

Support staff

February 20, 2022 at 11:00

Hello,

Check now please -> https://carolinepiche.com/2022/02/16/j-ai-eu-la-forte-inspiration-de-vous-repartager-ce-galet/
You should use a full youtube link but not a short one -> https://gyazo.com/3366fcd0d81a718c744ac0c434a770ce

Regards

#317909 Copied In reply to: Youtube video … Sometimes it works and sometimes it doesn’t

Rose Tyler

Support staff

February 20, 2022 at 10:58

Hello,

Thanks for using our theme and sharing your knowledge

Regards

#317908 Copied In reply to: Adding a new custom tab in the my account pages or reordering them

Rose Tyler

Support staff

February 20, 2022 at 10:55

Hello,

Sorry for the delay in answering. Please note, our technicians team doesn’t work during the weekend.
Read this article and watch video – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
About Instagram, check this topic – https://www.8theme.com/topic/instagram-feed-for-hashtag-doesnt-work/

Regards

#317906 Copied In reply to: Using login for facebook and the instagram wall

Rose Tyler

Support staff

February 20, 2022 at 10:46

Hello,

8theme – QR Code widgets, added in the Single product page sidebar area, will apply and display info from this field for all products – https://gyazo.com/bc1c01f065d6197be4a518799924d49f
If you want to display different info for different products, you can maybe find a plugin that can provide this functionality. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

#317904 Copied In reply to: Adding the product sidebar block that has the QR code below the product itself

Rose Tyler

Support staff

February 20, 2022 at 10:32

Hello,

Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#317900 Copied In reply to: Logo and Homepage Banner not displaying

Rose Tyler

Support staff

February 20, 2022 at 10:11

Hello,

Feel free to ask if you have any other questions.

Regards

#317898 Copied In reply to: translation error message after theme update

Rose Tyler

Support staff

February 20, 2022 at 09:40

Hello,

Thanks for contacting us.
Re-upload images into your media library and re-select them.

Regards

Please contact administrator
for this information.

#317895 Copied In reply to: Logo and Homepage Banner not displaying
Rose Tyler

Support staff

February 20, 2022 at 09:19
Hello,

Change this code https://gyazo.com/b8ba15fe7146c0cc839e885ec85b2e06 to

.single-product .product-content table.variations label { color: #e81485; font-size: 20px; font-weight: 600; }

Regards
#317887 Copied In reply to: the description of the product attribute has disappeared page
Rose Tyler

Support staff

February 20, 2022 at 09:17

Hello,

Sorry for the delay in answering.
We can’t log in. Have you changed credentials?
Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#317886 Copied In reply to: loco translate trasnlation problem woopress

Rose Tyler

Support staff

February 20, 2022 at 08:35

Hello,

Sorry for the delay in answering.
Theme options > General > Enable Classic Widgets Panel > On, then Dashboard > Appearance > Widgets > Single product page sidebar – https://gyazo.com/3235908f59d80c986a9be48d8c522307
There is no such possibility/system, unfortunately.
Yes, you can use the mentioned custom CSS code.

Regards

#317884 Copied In reply to: Adding the product sidebar block that has the QR code below the product itself

Rose Tyler

Support staff

February 20, 2022 at 08:15

Hello,

What plugin do you use for translation?
Provide temporary wp-admin access, so we can take a closer look.

Regards

#317883 Copied In reply to: Infinity scroll translations – how to do?

Rose Tyler

Support staff

February 20, 2022 at 08:14

Hello,

You’re welcome!

Regards

#317882 Copied In reply to: Are thumbnail images not used for products?

Rose Tyler

Support staff

February 20, 2022 at 08:12

Hello,

Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
tel:+xxxxxxxxxx
for mail:
mailto:your_email

Regards

#317881 Copied In reply to: theme bug: Top Header Area – Top Links are not working

Rose Tyler

Support staff

February 20, 2022 at 08:10

Hello,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#317880 Copied In reply to: Don’t remember how to have split banner/slider

Rose Tyler

Support staff

February 20, 2022 at 08:09

Hello,

Settings > Permalinks > click on Save

Regards

#317879 Copied In reply to: Duplicate woocommerce shop that is unable to be removed

Rose Tyler

Support staff

February 20, 2022 at 08:04

Hello,

Here is what I can see on your site Home page – https://gyazo.com/4d89e68c992b3a652eab72e10442d23b Clear cache and check one more time.

In browser console next errors – https://gyazo.com/0d4838c7b3f7fe89e8be61f51c98a7d6 – read this post https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/ , contact your hosting provider and ask about assistance.

Regards

#317878 Copied In reply to: Main menu item spacing, foot/category font sizes and product grid questions

Rose Tyler

Support staff

February 20, 2022 at 08:01

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Provide temporary FTP access, so we can take a closer look.

Regards

#317877 Copied In reply to: I cant edit single product builder in my site

Rose Tyler

Support staff

February 19, 2022 at 17:15

Hello,

You’re welcome!

Regards

#317860 Copied In reply to: product quick view picture is gone ?! My Shop

Rose Tyler

Support staff

February 19, 2022 at 17:14

You forget to add content into the Private Content area. Please check

Regards

#317859 Copied In reply to: Thanks for the great update, keep in up guys!

Rose Tyler

Support staff

February 19, 2022 at 16:14

Hello,

If you resize the browser don’t forget to reload the page.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#317844 Copied In reply to: layout mess up, desktop seems like mobile and mobile seems like desktop

Rose Tyler

Support staff

February 19, 2022 at 15:43

You found a bug, so thanks for the report. It will be fixed in the next theme update also.

Regards

#317835 Copied In reply to: Warning: ltrim() expects parameter 1 to be string, object given in …

Rose Tyler

Support staff

February 19, 2022 at 15:41

Please read about translation of XStore theme and Core plugin here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ WooCommerce translation – https://woocommerce.com/document/woocommerce-localization/

Regards

#317834 Copied In reply to: Thanks for the great update, keep in up guys!

Rose Tyler

Support staff

February 19, 2022 at 15:09

Hello,

Custom header is used on Home page, go to Theme options > Header builder > Multiple headers > edit header for the Front page. Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#317829 Copied In reply to: Thanks for the great update, keep in up guys!
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Viewing 27,960 results - 27,931 through 27,960 (of 68,231 total)

Viewing 30 posts - 27,931 through 27,960 (of 68,231 total)

← 1 2 3 … 931 932 933 … 2,273 2,274 2,275 →

Forum Replies Created

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