I need help in modifying the reviews’ avatars

This topic has 10 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Dany

  • Avatar: Dany
    Dany
    Participant
    February 11, 2022 at 18:36

    Hi, I’m sorry to bother you, but would it be possible to let you access to my site to modify the css or some settings of the reviews plugin? I’d want to see the customers’ avatars much smaller, or just to delete them. If you could do that it would be amazing.
    Also, how can I include a header shadow?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2022 at 11:42

    Hello,

    Please note that we are not responsible for the third-party plugins that you use.
    1/ Try to use the next custom CSS code:

    .commentlist .avatar {
        max-width: 15px;
    }

    or

    .commentlist .avatar {
        display: none;
    }

    2/

    Also, how can I include a header shadow?

    – describe the desired result in more detail, provide a screenshot.

    Regards

    Avatar: Dany
    Dany
    Participant
    February 14, 2022 at 20:30

    As you can see on this site https://www.reddit.com/, there’s a shadow attached below the header, can I insert that shadow on my site?

    Also, how can I modify my prefooter widget to be the same as it is on the homepage? It looks pretty bad on the pages in the private content area.

    Thank you in advance.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2022 at 08:54

    Hello,

    1/ Try to add the next code in Theme Options > Theme custom CSS:

    .header-wrapper {
        -webkit-box-shadow: 2px 0 12px 0 rgb(10 10 10 / 60%);
        box-shadow: 2px 0 12px 0 rgb(10 10 10 / 60%);
    }

    https://html-css-js.com/css/generator/box-shadow/
    2/ Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Dany
    Dany
    Participant
    February 15, 2022 at 20:52

    Thank you for the help, here are the credentials.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 10:24

    Thanks for wp-admin access, we need FTP access also (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result

    Regards

    Avatar: Dany
    Dany
    Participant
    February 18, 2022 at 14:39

    Sorry for the late reply, I tried to disable all the third-party plugins, but nothing seemed to change.
    Here’s the FTP access. Thank you in advance for the help.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 15:47

    Hello,

    Thanks for the reply.
    I’ve passed this problem to our developer. I will let you know once it will be fixed. Please be patient.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2022 at 10:23

    Hello,

    Styles are different because on Elementor pages there are default Elementor styles -> https://gyazo.com/b52d59b20b8275f85f5ba6316ab75b67 for all inputs/submit buttons on this page
    When you are on another page (not Elementor built) there are no such styles from Elementor plugin and you have default view of inputs/submit buttons
    So we added the next custom css on your site (Theme Options -> Theme Custom CSS -> Global CSS) -> https://gyazo.com/9c5dcf22192a396d089472fc3add3148
    So now there are independent styles for that newsletter form – all CSS changes you may do from Global CSS as on screenshot

    Regards

    Avatar: Dany
    Dany
    Participant
    February 21, 2022 at 11:58

    Thank you so much!

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