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“SHOW ALL” products in shop page doesn’t work

This topic has 17 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Ammar Tello

  • Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 9, 2022 at 15:59

    Hello,

    Can you please check this page: https://abdullahsakkijha.com/product-category/shop-all/

    “Show All” filter doesn’t work, and when I go to page number 2, the breadcrumb becomes wrong, as you can see:
    https://www.screencast.com/t/joBvDndfLAUL

    Please, contact administrator
    for this information.
    #316666 Copied Theme version: 8.1 WooCommerce version: 6.2
    16 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 18:38

    Hello,

    Issue is related to Ajax pagination option. I have passed your problem to our developers. I’ll inform you once they fix the issue.

    Regards

    #316703 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 10, 2022 at 16:12

    Ok, thank you.

    #316779 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2022 at 14:10

    Hello,

    Thank you for your understanding. We have a lot of requests these days so take my great apologies.

    Regards

    #316839 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 16, 2022 at 14:34

    Thank you.
    I am waiting.

    #317392 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 17:30

    Hello,

    Fixed.

    Regards

    #317414 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 16, 2022 at 17:35

    Thank you,

    But not yet, it hasn’t been fixed.
    Regards,

    #317417 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 17:45

    Have you cleared cache before checking? If this is not fixed yet, describe the problem one more time in more detail.

    Regards

    #317419 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 16, 2022 at 18:19

    Yes I have cleared my browser cache.

    You can see this recorder for my screen:
    https://recordit.co/xBtXwHFH3b

    #317424 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2022 at 09:53

    Hello,
    You wrote about the issue with breadcrumbs before so it is already fixed. But after that you wrote about another issue with ajax so it is another moment to fix.

    We have found that your urls are changed by WP Rocket cache plugin:
    normal state -> http://prntscr.com/26xkm0h
    now state -> http://prntscr.com/26xkp53
    As you may see there are not http/https prefix for these urls and especially for per page area where we are using js to filter products count and we need to have full url adress

    We found that ‘Relative protocol’ option from cloudflare http://prntscr.com/26xkzuq was the reason of replacing http/https with // symbols. Once we disabled this option – the issue was gone.

    Regards

    #317475 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 17, 2022 at 16:14

    Ok, thank you.
    So, should I just wait until you solve ajax problem for “show all” filter ?

    Regards,

    #317566 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 06:51

    It works now, when the mentioned option is disabled. Clear cache and check.

    Regards

    #317604 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 18, 2022 at 13:30

    No, it doesn’t work yet.
    The filter works for first chosen option only.

    You can see this recorder for my screen to get what I meant:
    https://recordit.co/alOrYVjr8G

    Thank you.

    #317663 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 15:50

    Thanks for the video.
    https://prnt.sc/U_MNR0jLe21Q , but fixing it doesn’t solve the problem fully. Our developers will continue work on this after the weekend. Please be patient and do not change access.

    Regards

    #317688 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 18, 2022 at 23:34

    ok thank you
    I will wait

    #317754 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2022 at 07:56

    Thanks for your understanding.

    Regards

    #317776 Copied
    Avatar: Ammar Tello
    Ammar Tello
    Participant
    February 23, 2022 at 19:01

    It is working now.
    Thank you very much.

    #318255 Copied

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The issue related to '‘“SHOW ALL” products in shop page doesn’t work’' has been successfully resolved, and the topic is now closed for further responses

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