Page 920 – 8theme.com

Forum Replies Created

Viewing 30 posts - 27,571 through 27,600 (of 68,231 total)

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Rose Tyler

Support staff

March 9, 2022 at 06:42

Hello,

Theme Options > Blog > Blog layout > Show Sidebar Only On Blog Page > On

Regards

#319226 Copied In reply to: remove side bar from main page after updating theme

Rose Tyler

Support staff

March 9, 2022 at 06:37

Hello,

Thanks for using our theme.
You forget to provide username, we can see password only in the Private Content area.
Also, describe your request in more detail.
Waiting for your reply.

Regards

#319225 Copied In reply to: Set pages,and remove xstore links.how is it possible?

Rose Tyler

Support staff

March 9, 2022 at 06:34

Hello,

Here is the affiliate link you can use – https://1.envato.market/x9RRBd

Regards

#319224 Copied In reply to: Hi I have a question about the theme….

Rose Tyler

Support staff

March 8, 2022 at 16:51

You’re welcome! Have a nice day!
This topic will be closed because your question is solved. Please kindly open up new tickets for additional questions.

Regards

#319196 Copied In reply to: Translation issue in register area / privacy policy

Rose Tyler

Support staff

March 8, 2022 at 16:14

I do not see any error – https://prnt.sc/FcO4OYbGUjPR
Clear cache and check Shop page now – https://prnt.sc/yI_eSnDW8E5Y

Regards

#319193 Copied In reply to: products-grid row how to be four now is three

Rose Tyler

Support staff

March 8, 2022 at 15:35

Hello,

Thanks for using our theme.
Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#319192 Copied In reply to: Duplicated products in single product page

Rose Tyler

Support staff

March 8, 2022 at 15:02

You need to add the code in Theme Options > Theme custom CSS > Global

Regards

#319190 Copied In reply to: I want to make a special order change in category names.

Rose Tyler

Support staff

March 8, 2022 at 14:02

Home and Shop footer – https://gyazo.com/cf45c256d0ff8d7e5109030004fe939b It is correct displaying, because footer block is shown after the page content, your Shop page doesn’t have much content.

Regards

#319185 Copied In reply to: I want the footer to be moved down the distance

Rose Tyler

Support staff

March 8, 2022 at 13:58

The pictures are actually the same size

– It is not true, for example https://prnt.sc/fny5iCGUKXS9 and https://prnt.sc/lUZu3NAjWeOA
It is independent of our theme, and you will get the same result even with default WooCommerce theme (Storefront) activated, so upload images in the same size and read more in docs of WC – https://woocommerce.com/document/fixing-blurry-product-images/

Regards

#319184 Copied In reply to: The size of the photo of the labels is not the same

Rose Tyler

Support staff

March 8, 2022 at 13:54

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary FTP access, and I will pass this problem to our dev team.

Regards

#319182 Copied In reply to: Product gallery lightbox pop up didn’t function

Rose Tyler

Support staff

March 8, 2022 at 13:50

Hello,

Fixed. Please check now.

Regards

#319181 Copied In reply to: error “offset not contained in string…”

Rose Tyler

Support staff

March 8, 2022 at 13:33

Hello,

We do not see the problem – https://prnt.sc/PN8Vi0RQ62o6

Regards

#319179 Copied In reply to: problem with the footer problem with the footer

Rose Tyler

Support staff

March 8, 2022 at 13:31

Hello,

Clear cache and check the sticky header now.

Regards

#319178 Copied In reply to: The main title is installed not working well on mobile

Rose Tyler

Support staff

March 8, 2022 at 13:28

Hello,

Check now – https://prnt.sc/AsghxXcw53Ua
You are using cache plugin, so do not forget to clear cache to be able to see changes.

Regards

#319177 Copied In reply to: I want the footer to be moved down the distance

Rose Tyler

Support staff

March 8, 2022 at 12:03

Hello,

Colors come from custom CSS code – https://prnt.sc/KX0VsdpyPOLI and https://prnt.sc/fwob8RabsbjI

Regards

#319172 Copied In reply to: In the footer text is black I need it white – on mobil

Rose Tyler

Support staff

March 8, 2022 at 12:00

Strange, but we can’t see the problem. Please record a video, upload it here – https://dropmefiles.com/ and provide URL via the Private content area.

Regards

#319171 Copied In reply to: JS-errors after Core Update in developer console

Rose Tyler

Support staff

March 8, 2022 at 11:58

You’re welcome! Have a nice day!

Regards

#319169 Copied In reply to: How to get menu to look similar to the demo classic 4 theme

Rose Tyler

Support staff

March 8, 2022 at 11:57

Hello,

Registration functionality comes from WooComerce plugin – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings If you can’t find some settings, contact support of WC plugin.

Regards

#319168 Copied In reply to: Registration with phone number on woocommerce my account
Rose Tyler

Support staff

March 8, 2022 at 11:55
Hello,

Theme Options > WooCommerce > Shop > Products style > Product Content Elements > disable “Hover buttons on mobile”
OR add the next code in Theme options > Theme custom CSS > Mobile:

.product-view-default .footer-product .show-quickly { padding: 6px 3px; }

Regards
#319167 Copied In reply to: several adjustments. problems with styles in quick view and another
Rose Tyler

Support staff

March 8, 2022 at 11:30

Hello,

Appearance > Menus > create a new menu > enter Menu Name and click on Create menu button, then add desired menu items and save menu. Go to Theme Options > Header builder > Mobile menu > Select menu

Regards

#319161 Copied In reply to: How to get menu to look similar to the demo classic 4 theme

Rose Tyler

Support staff

March 8, 2022 at 11:26

Hello,

Add our email to the developers’ list of the google app to check the settings in more detail. Also, provide us with WP Dashboard access to your site.
Also, check this topic – https://www.8theme.com/topic/facebook-login-api-issues/

Regards

Please contact administrator
for this information.

#319159 Copied In reply to: Google and Facebook Login Not Working, Any Help Appreciated

Rose Tyler

Support staff

March 8, 2022 at 11:14

Hello,

We do not see this error in the console on your Home page. Please provide URL of page with the problem.

Regards

#319157 Copied In reply to: JS-errors after Core Update in developer console

Rose Tyler

Support staff

March 8, 2022 at 11:12

You’re welcome! Have a nice day!

Regards

#319156 Copied In reply to: How to get menu to look similar to the demo classic 4 theme

Rose Tyler

Support staff

March 8, 2022 at 11:11

Hello,

Thanks for the reply and sorry for the delay in answering.
As I can see, it is not our theme activated on your site and our core plugin is disabled also. Provide access to site with our theme, then we will be able to import the home page of niche-market02 demo. Same with other problems, let us know where we can check them.

Regards

#319155 Copied In reply to: A problem with the site regarding the home page of the site

Rose Tyler

Support staff

March 8, 2022 at 10:54

Hello,

Sorry for the delay in answering.
Yes, I’ve checked your site.
1/ We recommend using images of the same size for products.
Mentioned “Stretch Product Image” option can be disabled via Theme options > WooCommerce > Shop > Products style, then you can activate a default WooCommerce theme – Storefront and check images. You will see images will be displayed in the same way independent of the theme.
Here you can find info about how to activate Crop for images – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , it comes from WooCommerce settings (do not forget to re-generate thumbnails after making changes).
2/ About font-family, demo – https://prnt.sc/hV3I-RZLrofq and your site – https://prnt.sc/BP9kTzYqHCVj , so it is not the same. Also, there is an error with the font your selected – https://prnt.sc/OJypU-63inb8 , to solve it – connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

Regards

#319152 Copied In reply to: Fonts and Product Images Issue on website

Rose Tyler

Support staff

March 8, 2022 at 10:30

Hello,

Appearance > Customize > WooCommerce > Product catalog > Products per row

Regards

#319150 Copied In reply to: products-grid row how to be four now is three

Rose Tyler

Support staff

March 8, 2022 at 10:23

Hello,

We don’t give a guarantee for full theme compatibility with all 3-rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Provide temporary FTP access, we will check what can be done to assist you. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#319149 Copied In reply to: Payment module ends up inside coupon dropdown at check out?

Rose Tyler

Support staff

March 8, 2022 at 10:19

Hello,

Mentioned settings work on our demo. As I can see , your Shop page is created using Elementor, so contact support of Elementor Pro plugin with this request.

Regards

#319148 Copied In reply to: Hey can i make category like this below i attached screenshot

Rose Tyler

Support staff

March 8, 2022 at 10:12

Hello,

https://prnt.sc/xzRGn9XccAoP

… but can’t find the reply page when you click on an item or post.

– Sorry, but your request is a bit unclear to me. Could you describe in more detail, provide a video?
This is slider – https://prnt.sc/yd_a-bDwhqJH , so go to the Dashboard > Slider Revolution > edit “About coffee” slider > https://prnt.sc/UUsYqTq_q84l

Regards

#319147 Copied In reply to: I’m having issues editing header images in xstore.

Rose Tyler

Support staff

March 8, 2022 at 10:07

Sorry for inconvenience – we found the reason of issue
There should be param of month set in short value -> https://gyazo.com/08e339b76bba978d96bc6b89b89e9be0 (https://www.php.net/manual/en/datetime.format.php)
[countdown year=”2022″ month=”Mar” day=”10″ hour=”00″ minute=”01″]
https://gyazo.com/29bd341ac416c7fa5e5f7bc070626970 – it is working ok now

Regards

#319146 Copied In reply to: How to set up the [countdown] shortcode?
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Viewing 27,600 results - 27,571 through 27,600 (of 68,231 total)

Viewing 30 posts - 27,571 through 27,600 (of 68,231 total)

← 1 2 3 … 919 920 921 … 2,273 2,274 2,275 →

Forum Replies Created

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