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Fonts and Product Images Issue on website

This topic has 10 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Mert

Participant

March 7, 2022 at 10:35

Hello,

I’m having problem with the product photo sizes on shop page and on home page. Product photos have different sizes and it doesn’t look good. See here:
https://prnt.sc/E_uqtX89JYNd
https://prnt.sc/FPVSBJ2uzbgo

You can also recognize that that font-family is not matching with the one in the demo.

Last thing: Photos are looking blury any suggestion for that?

Please, contact administrator
for this information.

#319065 Copied Theme version: 8.0.7

9 Answers

Rose Tyler

Support staff

March 7, 2022 at 11:44

Hello,

1/ Read this article – https://xstore.helpscoutdocs.com/article/89-product-images
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.
Also, it would be better to disable “Stretch product images option” option and re-upload images that are “too small” in large resolution.

2/ Screenshot from the demo – https://prnt.sc/hV3I-RZLrofq

Regards

#319080 Copied

Mert

Participant

March 7, 2022 at 12:05

Please do check the website before sending me articles. Fonts are the same like you shared in the website.

When it comes to photo sizes, Are you really sure that all photos need to be same size? I had another website with different photo sizes but on the website, it looks same, not different. It may crop the image but it look same size. Please give some useful information. Thanks

#319086 Copied

Rose Tyler

Support staff

March 8, 2022 at 10:54

Hello,

Sorry for the delay in answering.
Yes, I’ve checked your site.
1/ We recommend using images of the same size for products.
Mentioned “Stretch Product Image” option can be disabled via Theme options > WooCommerce > Shop > Products style, then you can activate a default WooCommerce theme – Storefront and check images. You will see images will be displayed in the same way independent of the theme.
Here you can find info about how to activate Crop for images – https://xstore.helpscoutdocs.com/article/89-product-images , it comes from WooCommerce settings (do not forget to re-generate thumbnails after making changes).
2/ About font-family, demo – https://prnt.sc/hV3I-RZLrofq and your site – https://prnt.sc/BP9kTzYqHCVj , so it is not the same. Also, there is an error with the font your selected – https://prnt.sc/OJypU-63inb8 , to solve it – connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

Regards

#319152 Copied

Mert

Participant

March 9, 2022 at 11:24

When I change the fonts I don’t see any changes on the website. Can you please check it from your side? I provide FTP information.

Please contact administrator
for this information.

#319250 Copied

Rose Tyler

Support staff

March 9, 2022 at 12:31

Hello,

We can’t connect – https://prnt.sc/esW2aaJclASt Please check.

Regards

#319259 Copied

Mert

Participant

March 10, 2022 at 15:08

Here you are

Please contact administrator
for this information.

#319344 Copied

Rose Tyler

Support staff

March 10, 2022 at 15:36

Clear cache and check fonts now. Lato is selected via Theme Options now

Regards

#319346 Copied

Mert

Participant

March 11, 2022 at 10:54

The green rectangle is okay, but red ones didn’t change. Can you check?

https://prnt.sc/sfx58A1T8ZXg

#319374 Copied

Rose Tyler

Support staff

March 11, 2022 at 11:20

Fixed – https://prnt.sc/X_1gvh3KYJeV Clear cache and check now.

Regards

#319380 Copied
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