You can activate XStore now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
Regards
Rose Tyler
Support staff
April 21, 2022 at 07:21
Hello,
Check the Private Content area.
Regards
Please contact administrator for this information.
Our theme does not have any special settings for the products permalinks. All the available WooCommerce settings you can find in Settings > Permalinks > Product permalinks.
Regards
Rose Tyler
Support staff
April 20, 2022 at 15:04
Hello,
4.1.4 version is the latest version for the Core plugin. “Required” label means that this plugin is required one, it is not about update availability.
Regards
Rose Tyler
Support staff
April 20, 2022 at 14:57
Have you cleared cache? As for me, filters work fine now. Please check one more time.
Do you use cache plugin? Temporarily disable it.
There is no cache in theme, but cache of static blocks or menus you can disable via Theme Options > Speed optimization.
Also, clear cache of your browser or change settings of it.
Regards
Rose Tyler
Support staff
April 20, 2022 at 12:47
Hello,
Provide FTP access, please. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Rose Tyler
Support staff
April 20, 2022 at 07:07
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Rose Tyler
Support staff
April 20, 2022 at 07:03
Hello,
You can activate the theme now.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
Elementor > Settings > enable editor for Products and Static blocks
Regards
Rose Tyler
Support staff
April 18, 2022 at 10:03
Hello,
Check now
Regards
Rose Tyler
Support staff
April 18, 2022 at 07:12
Hello,
Clear cache of browser and check now.
As we can see, you are using CDN, so clear the CDN cache also.
Regards
Rose Tyler
Support staff
April 18, 2022 at 07:00
Hello,
Product variation that is “Out of stock” can be displayed like this – http://prntscr.com/t21xou with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).
Regards
Rose Tyler
Support staff
April 17, 2022 at 11:30
Hello,
Thanks for the reply. Our technicians team doesn’t work during the weekend, so please be patient. Your problem will be checked from Monday
<div class="size-guide">
<a href="URL of image" rel="lightbox">Sizing guide</a>
</div>
Regards
Rose Tyler
Support staff
April 17, 2022 at 07:29
Hello,
You activated a lot of plugin, we would recommend you to disable plugins that you do not really use. Also, you are using 2 cache plugins together, so try to temporarily disable them. Also, you are using CDN, so clear CDN cache. After that let us know, with screenshots, what exactly changes do not work.
Regards
Rose Tyler
Support staff
April 17, 2022 at 07:23
Hello,
Was XStore Core plugin activated successfully? Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporary wp-admin and FTP access here. We will help you with the import https://xstore.8theme.com/elementor/demos/ecoenergy/
Regards
Rose Tyler
Support staff
April 17, 2022 at 07:21
Hello,
1/ Try to change Zoom in your browser to 80% – http://prntscr.com/13flg6n
2/ Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
April 17, 2022 at 07:14
Hello,
There is no such feature, by default. It requests additional customization in files, that are outside the scope of our basic support. You need to look for an additional plugin or submit additional customization request to WPKraken team
Regards
Rose Tyler
Support staff
April 17, 2022 at 06:55
Hello,
Do you use Elementor or WPBakery? Single Product Builder is activated?
