Hello @Moka,
Please submit a new topic here on the forum, describe the problem in more detail, provide URL of your site and temporary wp-admin access.
Regards
Hello @Moka,
Please submit a new topic here on the forum, describe the problem in more detail, provide URL of your site and temporary wp-admin access.
Regards
Hello,
1/ Provide temporary wp-admin access so we can check the orders section of my account page on your site.
2/ There are no such settings, by default. Contact support of WooCommerce plugin to get advice.
Regards
Hello,
1/ Added element after tabs https://prnt.sc/ulmwgsk4ei4I
2/ We did not find products with rating
3/ So, add ratings for products and check how it works now.
Regards
Hello,
Please, check now !
Result – https://prnt.sc/xcabTxSXUtEj
We have added next custom in your child-theme/functions.php (https://prnt.sc/j3HHT2MTUCUm)
Code snippet:
function etheme_custom_make_excerpt_unfiltered($excerpt, $post) {
return $post->post_excerpt;
}
add_filter('woocommerce_product_loop_start', function($ob_get_clean) {
add_filter('get_the_excerpt', 'etheme_custom_make_excerpt_unfiltered', 999, 2);
return $ob_get_clean;
});
add_filter('woocommerce_product_loop_end', function($ob_get_clean) {
remove_filter('get_the_excerpt', 'etheme_custom_make_excerpt_unfiltered', 999, 2);
return $ob_get_clean;
});
Seems like some plugin or somewhere else exists filter that makes full description output instead of empty excerpt so that we overwrite with our custom filters for you to prevent such things (on product loop start ‘woocommerce_product_loop_start’ we added our changes and removing them after end product loop ‘woocommerce_product_loop_end’)
Regards
Hello,
Settings of the element > Slider settings > Responsive settings
Regards
Hello,
We do not see any problem. Could you record a video?
Regards
Fixed. Check now. The fix will be added in the next theme update too.
Regards
There is no such option or a ready solution, unfortunately.
Regards
Hello,
Check this topic https://www.8theme.com/topic/edit-and-delete-some-information-content-on-the-order-details-page/
Regards
Hello,
I passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Thanks for using our theme. Here you can post request https://www.8theme.com/taskboard/ and vote.
Regards
Hello,
Thanks for using our theme.
Please provide FTP access, URls of products with and without short description. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Edit product and set Default Form Values – https://prnt.sc/D-6NcVaslc1m
Also, update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Sorry for the delay in answering.
Settings > Reading > Your homepage displays.
Do you use WPBakery plugin to edit the content of the page? Try to use our Fancy Button element that has Popup option.
Regards
Hello,
Update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache after the update, the problem should be fixed.
Regards
Hello,
Thanks for using our theme.
Custom CSS code can be used. Describe the desired result in more detail and provide URL of the variable product, we will help you with the code.
Regards
Hello,
Sorry, but your request is a bit unclear to me. Have you tried to contact the support of the plugin?
Regards
You’re welcome! Have a nice day!
Regards
You’re welcome!
Loco translate > Themes > XStore > Synchronized
Regards
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Describe the problem and the desired result in more detail.
Regards
Hello,
Synchronized and translated. Please check
Regards
Hello,
Theme Options > Breadcrumbs > Breadcrumbs Categories Title Tag
Regards
Hello,
We can’t connect. Please check and provide the correct FTP host, FTP username, FTP password, FTP port
Regards
Hello,
Provide temporary FTP access also. We will take a closer look.
Regards
Hello,
Sorry for the delay in answering.
1/ Theme Options > Mobile pannel > delete all default elements and add new ones from scratch.
2/ Record a video of problems. Provide URL of your site and temporary wp-admin access.
Regards
Hello,
Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
You’re welcome! Have a nice day!
Regards
Hello,
1/ Clear cache and check now.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary FTP access, so we can take a closer look.
Regards
Hello,
There was a problem with Elementor plugin installation, so we installed it manually via FTP. Check Your site now. Let us know if any assistance is needed.
Regards