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Cookies and requests coming from 8theme website

This topic has 7 replies, 3 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: imagem
    imagem
    Participant
    April 14, 2022 at 23:27

    Hello i noted that some cookie requests is coming from yours website, how can i remove that? im attaching printscreen on private area.

    thank you.

    Please, contact administrator
    for this information.
    #322057 Copied Theme version: 8.1.3 WooCommerce version: latest
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2022 at 15:07

    Hello,

    Provide temporary wp-admin and FTP access, please.

    Regards

    #322109 Copied
    Avatar: imagem
    imagem
    Participant
    April 15, 2022 at 23:40

    Hi,

    here is the credentials on private.

    Thank you.

    Please contact administrator
    for this information.
    #322126 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 17, 2022 at 13:37

    Hello,

    Thank you. I passed your request to our developers. I’ll inform you once they fix the issue.

    Regards

    #322183 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2022 at 10:03

    Hello,

    Check now

    Regards

    #322222 Copied
    Avatar: imagem
    imagem
    Participant
    April 18, 2022 at 10:45

    Hi, the problem was not solved yet. The cookies and requests still there.

    Thank you.

    #322223 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 19, 2022 at 13:30

    Hello,

    Replace the demo content that comes from the xstore.8theme.com with your own content ( for example https://prnt.sc/2AgfzfIHOuiA).

    Check the site once you finish and replace all the images and links with your own images and links.

    Regards

    #322265 Copied

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