Demo Import can not be Imported nor downloaded

This topic has 4 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: Vincent
    Vincent
    Participant
    April 16, 2022 at 18:47

    Hi

    I need to import demo content “Green Energy” .. which repeatedly failed and showed me below messages.

    pages not installed 🙁
    posts not installed 🙁
    products not installed 🙁
    static-blocks not installed 🙁
    contact-forms not installed 🙁
    mailchimp not installed 🙁
    media not installed 🙁
    menu not installed 🙁

    Also I was not able to download the demo content from “Download” area in “My Account”.. I had downloaded this “XStore – All Files, Full Archive” but this did not have the demo content I was looking for.

    Plz help asap.

    Thanks and regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2022 at 07:23

    Hello,

    Was XStore Core plugin activated successfully? Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
    Please do the reset and reply with temporary wp-admin and FTP access here. We will help you with the import https://xstore.8theme.com/elementor/demos/ecoenergy/

    Regards

    Avatar: Vincent
    Vincent
    Participant
    April 17, 2022 at 16:44

    Hi,

    XStore Core plugin was activated successfully.

    We do not have any third-party plugin installed and this is a fresh WordPress installation.

    I have added Admin credentials in Private Content Area .. Kindly take a look.

    Thanks and regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 17, 2022 at 23:57

    Hello,

    I see that you use nulled version of theme https://prnt.sc/brNi0HKMc1dU
    This is the reason of the issue.
    So, remove the nulled version of theme and XStore core plugin and install the licensed one.
    Reply back after that.

    Regards

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