Hello,
You can use custom CSS code. Add the next code in Theme Options > Theme custom CSS:
.single-product .product_meta {
display: none;
}
Regards
Hello,
You can use custom CSS code. Add the next code in Theme Options > Theme custom CSS:
.single-product .product_meta {
display: none;
}
Regards
Hello,
Please submit different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Have you changed wp-admin access? We can’t log in. Please check.
1/ Contact support of WPML first.
2/ Theme Options > Header builder > Multiple headers > create headers for different languages.
3/ https://prnt.sc/zjxYkRYAwZIb – there is js error in the browser console. Try to disable caching/minification and check then.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for problems.
Let us know the result
4/ Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Regards
Hello,
I’ve passed this issue to our dev team. They will check it and give an answer after soon. Please be patient and do not change access.
Regards
Hello,
1/ I’ve added translation for XStore Core plugin.
3/ Disable these options – https://prnt.sc/DKs1oI7TPtU7
Regards
Dear @naijapropertyhub,
We hope for your understanding and waiting for your reply.
Regards
Hello @naijapropertyhub
We answer you, but you just ignore us.
Is there any reason you do not want to provide temporary wp-admin access?
We already provided custom CSS code that should answer your question. Isn’t it what you are looking for – https://prnt.sc/kM1AAVwotaJv https://prnt.sc/SuUPO–wKd6Z ? You wrote that the code was added and cache cleared, but the code does not work – we do not see the code via browser console on your site, which means it was added incorrectly or cache was not cleared, so we need access to Theme Options, to be able to check if the code was added correctly.
About the Sale price, provide URL of page where we will be able to see the Sale price.
Regards
Hello,
I’ve passed the problem to one of our developers. I will let you know once get an answer.
Regards
Hello,
You’re welcome!
Please open up new topics for new questions, this one will be closed.
Regards
Hello,
Check now. If you are using that plugin, you need to disable Mobile Content Optimization in Theme Options > General.
Regards
Hello,
Theme Options > Header builder > Multiple headers > create custom header for specific page and edit settings of that header depending on your needs.
Regards
Hello,
1/ I’ve passed the problem to one of our developers. I will let you know once get an answer. Please be patient and do not change access.
2/ via translation of the theme.
Regards
Hello,
Sorry for the delay in answering.
1/ I’ve disabled Advanced Layout for Cart/Checkout layout via Theme Options. The checkout button works now.
Please provide FTP access, so I can pass the problem to our dev team.
If you do not know how to create FTP, your hosting provider should be able to assist you.
2/ Could you record a video of the problem?
Regards
Hello,
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here. Or you can upload ready screenshots into your media library and provide us with URLs.
1/ Theme Options > Header Builder > Main header > add margin-bottom
2/ Go to Theme Options > General > Enable Classic Widgets Panel > On. Then provide temporary wp-admin access, so we can take a closer look.
3/ I can see arrows on your single product page – https://prnt.sc/xSVNBIyBZ7Eo Please clear cache and check one more time.
Regards
Hello @Ful1to,
Please download wpbakery.php file from this page – https://dropmefiles.com/1LUnb and re-upload it via FTP into xstore/framework/compatibility folder.
Regards
Hello,
1/ Could you provide FTP access also?
2/ FIxed.
Regards
Hello,
We can’t open your site – https://prnt.sc/cwa0Y8cZx__s Please check.
Is there a restriction by ip or something else?
Regards
Hello,
Try to disable all 3rd party plugins, clear cache and check then to find out: 1/ if and from what plugin the text comes 2/ if some plugin causes problem with the translation visibility.
Regards
Hello,
Sorry for the delay in answering.
1/ Fixed.
2/ Add the next code in Theme Options > Theme custom CSS:
.woocommerce-cart .coupon input[type=submit] {
width: auto;
padding: 5px 10px;
}
Regards
Hello,
Sync translation and try then – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , also check strings in Wishlist > Settings > Add to wishlist options
Provide temporary wp-admin access, so we can take a closer look at translation on your site.
Go to Header builder > delete Newsletter element from the header content >
https://prnt.sc/WcADa1Nz2-ME
Regards
Hello,
No, it doesn’t work, still. I’ve activated VPN to be able to access your Dashboard.
1/ I’ve enabled WPbakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , and re-selected blocks for Prefooter and Footer via Appearance > Widgets.
2/ Edit page > Instagram element > select account – https://prnt.sc/FZ9b3q9JObFP
3/ Don’t stretch row with the slider, use Default https://prnt.sc/Me7mQyL3FWWx
4/ Clear cache and check translation of the theme and XStore Core plugin now
5/ Please do the next test: Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue on the checkout page when the Storefront theme is activated?
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for problems.
Let us know the result
Regards
Hello,
Unblock it for Ukraine.
Regards
Hello,
Fixed. The fix will be included in next update also.
Regards
Hello,
https://prnt.sc/eqnanmubo18X – contact your hosting provider and ask to increase execution time.
Then provide us with FTP access to files. If you do not know how to create FTP, your hosting provider should be able to assist you.
Regards
Hello @WebinStyle,
You need to update all plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/, theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/, and WordPress.
Mentioned ajax requests come from the old version of the Wishlist plugin, there is no problem when it is disabled.
Regards
Hello,
We are waiting for temporary wp-admin access from you.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Change previous code to:
.et-popup {
width: 320px !important;
}
Regards
Hello,
Activate Single Product Builder via Theme Options > WooCommerce, and create content of the product page from scratch.
Regards
Hello,
We can’t access your Dashboard – https://prnt.sc/NB7ZxOLEG5SK Is there restriction by ip?
176.98.89.198
Regards
Hello,
Yes, you can, but do a backup of the database before this, just in case.
Regards