Hello,

https://prnt.sc/d0KHAtIo2yAN , you will be able to activate static blocks and menu cache once all changes for content will be done.

Regards

Hello,

Could you provide URL and temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

We are glad that you sorted it out. Have a nice day!

Regards

Hello,

https://prnt.sc/oPKCXc5T4uNt Check now, please.

Regards

Hello,

Please note that we are not responsible for the work of 3rd party plugins.
Try to use the next custom CSS code:

.wcpr-stars-count .wcpr-row .wcpr-col-star {
width: auto;
font-size: 0;
}
.wcpr-col-star .star-rating span, .wcpr-col-star .star-rating, .wcpr-overall-rating-right-star .star-rating span, .wcpr-overall-rating-right-star .star-rating {
font-size: 0;
margin-bottom: 0;
}
.wcpr-col-star .star-rating span:before, .wcpr-col-star .star-rating:before, .wcpr-overall-rating-right-star .star-rating span:before, .wcpr-overall-rating-right-star .star-rating:before {
font-size: 1rem;
letter-spacing: 0px !important;
}
.wcpr-grid .wcpr-grid-item .wcpr-content .review-content-container .star-rating, .wcpr-modal-light-box .wcpr-modal-light-box-wrapper .wcpr-modal-wrap .wcpr-modal-content .star-rating {
font-size: 0;
width: 81px;
letter-spacing: 0px;
margin-bottom: 10px;
}
.wcpr-review-rating {
line-height: normal;
}
.wcpr-review-rating .wcpr-review-date {
flex-basis: 100%;
}
reviews .commentlist .star-rating {
margin-top: 0;
}

> https://prnt.sc/km0e179ICHAk

Regards

Hello,

Thanks for using our theme.
Appearance > Menus > edit Main menu – https://prnt.sc/tadvM-HSBiHx

Regards

Hello,

You’re welcome! Have a nice day!
We would recommend you to select only one editor – WPBakery or Elementor, and create all content using the selected editor. If you mix editors for the same content you may face problems with errors in content structure.

Regards

Hello,

Thanks for the reply.
Have you followed our recommendations in the previous reply? What are the results and what problems are left?

Regards

Hello,

1/ Your translated emails templates are empty -> https://prnt.sc/5PrbmfL1z1th – that is why you got empty emails
2/ In english version you chose each email for each type of emails -> https://prnt.sc/zStKO2wWkoEg but in translated emails this options is not selected -> https://prnt.sc/EsOwSUfao3Qq . Option to select -> https://prnt.sc/qHCIKrocx_iY

Good way of translation Emails in in next steps:
1/ Edit original email (in your case En language)
2/ Find in right sidebar area next options of WPML ( https://prnt.sc/pO6hvLspjRNu )
3/ Click duplicate button
4/ If you want to edit your translated version independently of origin one then click the button in WMPL (translate independently) -> https://prnt.sc/VAhMP24vzWwr -> https://prnt.sc/UC2vYWj9j41G
5/ Edit text of your-translated-language in the same structure it was in origin version -> https://prnt.sc/akpS1zTSCDNY and select the type of this translated email in right sidebar -> https://prnt.sc/exOqyGXoVrP8
6/ Result of correct way translated email -> https://prnt.sc/U2BV1qnLm9Fk

Recommendations for you are next:
1/ You may remove your translated versions (with empty content) and make them in next way described above
or
2/ Edit your translations but add content manually due to your imagination of email and select for what type of email each one will be related -> https://prnt.sc/exOqyGXoVrP8

Regards

Hello @Maraciuca,

Please do next steps:
1/ Submit new own topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/
2/ Provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
3/ Provide an example or video of what exactly changes can’t be saved. Did you change Logo image but it doesn’t work or did you change this text https://prnt.sc/lFTq4hk8UYYc or what? We need to know it exactly.
Thanks in advance.

Regards

Hello,

Sorry for the delay in answering.

It is strange.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for problems.

If it is not the plugin’s fault also, we would recommend you change your hosting provider. We can not see any problem with the purchase code or from our side.

How did you create the site to its current state without theme activation?

Regards

Hello,

We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello,

You need to contact your hosting provider about this problem first.
Let us know if any assistance will be needed from our side.

Regards

Hello,

Thanks for the notice, I’ve passed it to our dev team.
Please download wpml-config file from this page – https://dropmefiles.com/1mUak

Regards

Hello,

Sorry for the delay in answering.
1/ You had a black background and black text color in breadcrumbs ( https://prnt.sc/pShXzqbM0HWw ). We changed color to white in Theme Options -> Breadcrumbs -> Breadcrumbs title font -> Color.
2/ If you have contrast error then you should find the best color combination to prevent such errors.
If you have missed alt text for image you need to add it manualy for the image it warns
3.1/ Find the main reason of issue -> https://prnt.sc/9Hor9pYodLfr
3.2/ Find the image and edit it’s field of alt text -> https://prnt.sc/4lmr9jVwESlr
3.3/ Set the value -> https://prnt.sc/B-cQfWSRnvSR

For now we did all to make no errors shown -> https://prnt.sc/cZUOG1G7bueX
Don’t forget to clear cache after such changes !

Regards