Fake Sale Popup page can not save the changes

This topic has 8 replies, 3 voices, and was last updated 2 years, 2 months ago ago by JamesBlackMaun

  • Avatar: JamesBlackMaun
    JamesBlackMaun
    Participant
    June 12, 2022 at 13:47

    Hello, I made some option changes at Fake Sale Popup tab (Enable “Hide out of stock products”) but after I save the changes everthing normal. It looks like saved but when I go out and come in it turns the default options. Please help me to save my option changes.

    P.S. All other 4 tabs on Sale Booster working good. I have made option changes at al other 4 tabs and saved with no problem and works fine.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2022 at 14:33

    Hello,

    There is no such problem on our test site. Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Dewayne4608
    Dewayne4608
    Participant
    July 14, 2022 at 03:12

    I have the same problem. I make changes and it doesn’t save the information on the front end. The other sales booster work fine but the fake sales does not allow for any changes.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2022 at 07:01

    Hello @Dewayne4608,

    Thanks for using our theme. Please submit your own first topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Please provide URL of your site, temporary wp-admin and FTP access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: JamesBlackMaun
    JamesBlackMaun
    Participant
    July 26, 2022 at 09:54

    Hello, I can not solve the problem (I made some option changes at Fake Sale Popup tab (Enable “Hide out of stock products”) but after I save the changes everthing normal. It looks like saved but when I go out and come in it turns the default options. Please help me to save my option changes.). Please help me in that manner. Thanks in advance.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2022 at 13:09

    Hello,

    I’ve passed this issue to our dev team. They will check it and give an answer after soon. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2022 at 15:26

    Hello,

    Could you please, check now ?

    If the solution works for you then here are the details of the issue ->
    Sometimes in newest php versions emoji chars which are shown in locations textarea PHP ‘understands’ as constants and makes an error on saving. So just remove flat emoji in that area and save -> https://prnt.sc/jEozUBxq_T0o ( no country emoji flags are in textarea).

    Regards

    Avatar: JamesBlackMaun
    JamesBlackMaun
    Participant
    July 28, 2022 at 06:23

    Hello, It is ok now. Thank you for your help.

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The issue related to '‘Fake Sale Popup page can not save the changes’' has been successfully resolved, and the topic is now closed for further responses

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