Hello,

Our dev team works on this, the problem occurred after the latest WooCommerce update. As a temporary solution, downgrade WC version – https://prnt.sc/WmgZCxSSRDMP https://wordpress.org/plugins/woocommerce/advanced/
Then settings https://www.8theme.com/documentation/xstore/woocommerce/product-images/ will work fine.

Regards

Hello,

Our WP Rocket license is blocked. Plugin authors allowed to use their plugin as bundled and then changed their minds once found that the theme is very popular. We are discussing unblocking our license with the plugin author. We don’t have information on how long it will take.

If you need to use WP Rocket immediately we would recommend you buy a personal license. Sorry for this inconvenience but we do our best from our side to speed up the process and solve the problem. Unfortunately, it depends not on theme author only but on plugin author. Maybe we’ll have to remove plugin from the bundle if we don’t find a compromise.

Meanwhile, please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , you can use W3 Total Cache.

Regards

Hello,

the wishlist icon is still visible on mobile – Please provide a screenshot. Is it in the header or where?
the shop listing by categories is not coming up – it works according to your settings – https://prnt.sc/thrX0cNBrEO9

Regards

Hello,

edit product > clear these fields https://prnt.sc/v76E8H3NwHed or even set this https://prnt.sc/5zvD1lg_lUBC

Regards

Hello,

Contact support of WooCommerce plugin about this.

Regards

You’re welcome!

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS:

#payment .payment_methods input[type=radio]:not(:only-child), 
#shipping_method input[type=radio]:not(:only-child) {
    position: absolute;
    width: 0;
    height: 0;
    opacity: 0;
    visibility: hidden;
}
#payment .payment_methods input[type=radio]:not(:only-child) + label:before, 
#shipping_method input[type=radio]:not(:only-child) + label:before {
    content: '';
    width: 1rem;
    height: 1rem;
    display: inline-block;
    border-radius: 50%;
    box-shadow: 0px 0px 1px 1px #ccc;
    margin-inline-end: 7px;
    vertical-align: -1px;
}
#payment .payment_methods input[type=radio]:not(:only-child):checked + label:before, 
#shipping_method input[type=radio]:not(:only-child):checked + label:before {
    background: #000;
    border: 4px solid #fff;
}

Regards

Hello,

Fixed. Please clear cache and check now.
Let us know if any further assistance will be needed.

Regards

Product images are of same size 850 by 1275 pixels. – no, unfortunately, check the size of 1658303829239-01 , purechikankari1.jpg purechikankari2.jpg, GEORGETTE-BANARASI-SAREE.-UCHII-DG_2.jpg , in your Media library ( https://prnt.sc/fj3j80zbH6sd > https://prnt.sc/ARXTeX6Vftpc ) , and re-upload images.

Regards

Hello,

Thanks for the reply.
I cannot change the header of the page in terms of fonts, colors, font size and background – Theme Options > Header Builder, check screenshots from the Private Content area
as well as changing some images with Elementor. – clear cache and check now.

Regards

Hello,

Thanks for contacting us and for the chance to improve the functionality of the vertical header.
I will pass this topic to our team. Please provide URL of your site, temporary wp-admin access, and screenshots/videos of problems/requests.
Waiting for your reply.

On next demo versions the vertical header works fine – https://xstore.8theme.com/elementor/demos/home-decor/ https://xstore.8theme.com/demos/tea/ https://xstore.8theme.com/elementor/demos/home-decor/

Regards

Hello,

At first sight, the Siteground plugin creates a problem with javascript.
Our dev team will be able to take a closer look at tomorrow only.
Meanwhile, try to disable javascript minification in settings of the plugin, or disable the plugin at all, and check the checkout page then.

Regards

Hello,

What version of Safari browser do you use? What exactly device?

Regards

Could you record a video of the problem?

Regards

Changes were done in xstore/framework/theme-functions.php. The fix will be included in the next theme update also.

Regards