Elementor changes like fonts and background color are not happening

This topic has 4 replies, 2 voices, and was last updated 1 year, 6 months ago ago by Rose Tyler

  • Avatar: Aazmir
    Aazmir
    Participant
    August 16, 2022 at 13:32

    hello i wanted to ask why certain changes that i do are not happening in elementor for eg i wanted to change the sites background but i had to it through wp bakery’s limited functionality . The wp bakery plugin is not updated, i am finding it quiet difficult to use xstore.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2022 at 13:44

    Hello,

    Thanks for using our theme and for contacting us.
    If you are using Elementor plugin, do not activate WPBakery plugin, it is not needed.
    Site Background can be changed via Theme Options > Styling.
    About the fonts settings of Elementor, provide screenshots of the problem and temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Aazmir
    Aazmir
    Participant
    August 16, 2022 at 14:37

    Hi,
    There are quiet a lot of issues i am facing even after uninstalling wp bakery
    1- Image sizes on single product page carousel /regular pages like on the link mentioned
    2- font color change back to defaults or the global colors same with the font.
    3-The page header kinda thing where it shows home>home how do i remove that.
    4- When using your regular single product page builder the product images gallery and its title go through the header.

    regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2022 at 14:48

    Hello,

    1/ Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
    It is recommended to use a graphics editor and prepare product or post images (make them the same size) before uploading images to your media gallery.
    2/ Where you can’t change the font color? Provide an example of such an element.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here. Or you can upload ready screenshots into your media library and provide us with URLs.
    3/ Edit page > https://prnt.sc/3xRoAvAoIzGj
    4/ I’ve disabled Header overlap, in Theme options > Header builder. Please check now.

    Regards

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