When I tried to edit the XStore sliders (just the slider) on Elementor I get an greyed section and cant edit anything.
LuisTheme version: 8.2.4
Looks like the problem is with Elementor Pro plugin… I deactivate it and now is working. What should I do?
Thanks for using our theme.
Activate the Elementor Pro plugin, clear all cache, record a video of problems, and provide it here.
Also, provide temporary FTP access, then I will be able to pass the problem to our dev team. If you do not know how to create FTP, contact your hosting provider, they will help you.
Some of our customers faced this issue, and they solved it by removing the cache, I tried to check it on your site using FTP but it did not work.
Please try following the steps in our guide regarding this matter:
I hope this information helped you solve your issue.
I can see you have an active cache on your server as well: https://postimg.cc/vxgbH6P2 please first flush all the cache from the server and then remove the site cache and finally remove the browser cache and cookies and check back.
And let me know the result.
Regards 8Themes Team.
Fixed. Please clear cache and check now.
Let us know if any further assistance will be needed.
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