Promo text translation with WPML doesn’t show up

This topic has 4 replies, 2 voices, and was last updated 1 year, 7 months ago ago by Rose Tyler

  • Avatar: Behrang
    Behrang
    Participant
    August 15, 2022 at 15:25

    Greetings,
    I have added translations for the promo text component using WPML string translation, however, for one of the elements, which contains a link, The translation never shows up even though it does exist.
    I would appreciate any help

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2022 at 07:24

    Hello,

    When I go to Theme Options > Header Builder > My account > My Account Text > there is “Аккаунт” text, and translation for the My Account works fine, so go to Promo text in Theme Options and write text in your language.
    Let us know the result.

    Regards

    Avatar: Behrang
    Behrang
    Participant
    August 16, 2022 at 23:11

    Greetings and thanks for your response,
    As requested, I added the original text in Ukrainian. I have also added translations using WPML, but still, only 1 of the translations shows up.
    screenshots:
    – Entries in WPML string translation:
    https://snipboard.io/ixlcbL.jpg
    https://snipboard.io/YtSTlG.jpg
    https://snipboard.io/tF97po.jpg
    – English translation of the second promo text element working as expected:
    https://snipboard.io/03cAkr.jpg
    – English translation of first promo text element not showing up:
    https://snipboard.io/pF9nJx.jpg

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2022 at 08:31

    Hello,

    In this case, there are 2 ways:
    1/ Contact support of WPML plugin
    2/ Header Builder > Multiple headers > create a custom header and set it for all pages of the English language. In settings of headers, Promo text and other elements will be different depending on the language of the header.

    Regards

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