I can’t install the new template. I can’t install the new template

This topic has 15 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

  • Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 6, 2022 at 13:17

    I can’t install the new template. I get a message that the template is missing a CSS file.

    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2022 at 13:46

    Hello,

    Thanks for contacting us.
    You are trying to install wrong archive (full package instead WP theme only). Read the post and follow the instructions https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Also, watch video tutorials https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Let us know if you need any further assistance.

    Regards

    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 13, 2022 at 08:41

    hi
    I chose one of the template for my site called Minimal Fashion 2, but I can’t edit it because it doesn’t save the changes I make when customizing. I hope my members solve
    I also get a sing up message constantly while editing

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 13, 2022 at 10:53

    Hello, @hatemelbadre,

    1. This seems to be the cache issue only If you are able to see the changes in Customizer and not on the frontend of the site. Please remove the server cache and site cache as well, finally check back the site after clearing the browser cache, I am sure you will not face this issue.

    2. I am sorry, I am not able to find the signup message constantly on your site, Can you please share the small video clip of this issue?

    And please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 14, 2022 at 13:19

    hi ..
    This problem of not saving is with your template only, knowing that my computer has 32 RAM and I used more than one browser ……………

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2022 at 14:37

    Hello,

    Right now I can see a mess on your site, it looks like demo content was installed incorrectly or was ruined by something.
    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
    Please do the reset and reply with temporary wp-admin access here. We will help you with the import of https://xstore.8theme.com/elementor/demos/lifestyle-blog/ demo , and will check the problem with customization.
    About wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 15, 2022 at 11:45

    Welcome

    WordPress was set and the last version of the template was re-downloaded and the same problem I can’t edit especially on the header of the page only I see the edit and I am inside the customization page and after publishing and reloading the page as if there was nothing

    what is the solution

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2022 at 07:17

    Hello,

    Thanks for the reply.
    There is no such problem on our test site, so to be able to give you a solution, we need to take a closer look at your site. Please provide temporary wp-admin access.
    Waiting for your reply.

    Regards

    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 16, 2022 at 12:51

    I would like to mention my problem. I cannot change the header of the page in terms of fonts, colors, font size and background, as well as changing some images with Elementor.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2022 at 13:26

    Be attentive, don’t post private information out of the Private content area because it will be visible for all the users of the forum. Only content that you place in Private content is visible to the support staff only.
    Please provide correct wp-admin access – https://prnt.sc/OPOwlL5WUNtK

    Regards

    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 16, 2022 at 16:14

    Sent to private here, I don’t know where the website is https://prnt.sc/OPOwlL5WUNtK

    Please contact administrator
    for this information.
    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 17, 2022 at 07:45

    Sent to private here, I don’t know where the website is https://prnt.sc/OPOwlL5WUNtK

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2022 at 07:58

    Hello,

    Thanks for the reply.
    I cannot change the header of the page in terms of fonts, colors, font size and background – Theme Options > Header Builder, check screenshots from the Private Content area
    as well as changing some images with Elementor. – clear cache and check now.

    Regards

    Please contact administrator
    for this information.
    Avatar: hatemelbadre
    hatemelbadre
    Participant
    August 18, 2022 at 07:43

    Thank you, problem has been resolved

    But about this message ؟؟؟
    There is a new version (6.5.31) of Slider Revolution available. To update directly register your license key now or purchase a new license key to access all premium features

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 18, 2022 at 10:16

    Hello, @hatemelbadre,

    Please download the very latest version of the Revolution Slider plugin after Login to your support account under download files here: https://www.8theme.com/downloads/ we have uploaded the latest version now.

    Regards 8Themes Team.

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