Products images are not the same size in grid

This topic has 10 replies, 3 voices, and was last updated 1 year, 7 months ago ago by Rose Tyler

  • Avatar: Benas
    Benas
    Participant
    August 17, 2022 at 12:36

    I need to make all product images to look the same size

    https://gautora.lt/kategorija/mercedes-benz/sprinter-2006-2013/kebulo-detales/kebulo-priekio-detales/?view_mode=grid
    https://prnt.sc/-1BpExBozvjF

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2022 at 13:15

    Hello,

    Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
    It is recommended to use a graphics editor and prepare product or post images (make them the same size) before uploading images to your media gallery.

    Regards

    Avatar: Benas
    Benas
    Participant
    August 17, 2022 at 17:29

    As you can see it do not help because after I sort products the different product appears to be broken

    https://prnt.sc/bpWzKD6PC9Im
    https://prnt.sc/rleDWt_m8pAv

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2022 at 17:33

    There is a compatibility problem with the latest WC version.
    You can: – downgrade WC version; – or update the theme and Core by archives from the Private Content area; – wait for the official theme update.

    Regards

    Please contact administrator
    for this information.
    Avatar: Benas
    Benas
    Participant
    August 17, 2022 at 21:03

    I downgraded WC plugin to 6.7.0 but it went worse

    https://prnt.sc/z2lB6njm9Wcp

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 18, 2022 at 11:35

    Hello, @Benas,

    Really sorry for all the inconvenience, I have just confirmed with the development department and that is the issue with our theme because of the very latest version of the WooCommerce plugin, our development team is working on the new theme update with which we will solve this theme issue as well, and hopefully, by today or tomorrow, you will find the new update of our theme released, so please be patience and stay tuned.

    We really appreciate your patience.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Benas
    Benas
    Participant
    August 19, 2022 at 10:16

    Problem was fixed but now products’ images are shown with crop

    https://prnt.sc/l-AX0VJeUyyZ

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2022 at 10:19

    Hello,

    https://xstore.helpscoutdocs.com/article/89-product-images Appearance > Customize > WooCommerce > Product Image > select Uncropped and regenerate thumbnails.

    Regards

    Avatar: Benas
    Benas
    Participant
    August 19, 2022 at 12:28

    After I done this images are shown wrong again

    https://prnt.sc/NsToCatgs69k

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2022 at 13:04

    Hello,

    As was mentioned in the first reply to this topic, you need to use a graphics editor and prepare product or post images (make them the same size) before uploading images to your media gallery.
    For your current images, it will work in the same way even with a default theme.

    Regards

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