Hello, @TFS,
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
Regards
Hello, @TFS,
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
Regards
Hello,
Please, check you pages now !
We changed your cache settings because they created some issues in minifications of scripts
Also we added few lines of code in your child-theme/functions.php -> https://prnt.sc/WTQivbfcN2c3 due to Elementor recommendations -> https://github.com/elementor/elementor/issues/13746
Regards
Hello @Pablostevens,
Thank you very much for your kind words, and for the detailed video explanation. Strange, but we do not see mentioned problems on our test site. Could you, please create a staging site (a full copy of the live site), and provide temporary wp-admin and FTP access, so we can do tests there?
Or provide your Theme Options file first, and we will import it on our site and check the result. Go to Theme Options > Import/Export > Export file > upload the file on a filesharing service and provide the URL via the Private Content area.
Regards
Thanks for the reply.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
1/ This text comes from WooCommerce, so you can use translation files to change it. Install and activate Loco Translate plugin > create a translation for WC plugin > change English text and disable the Loco plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
When you will need to change the text back, activate Loco plugin and do this, or just delete translation files.
2/ Try to use the next custom CSS code:
.woocommerce-checkout .woocommerce-shipping-totals {
border: 2px dashed #555;
}
.woocommerce-checkout .woocommerce-shipping-totals th:first-child {
padding-left: 15px;
}
.woocommerce-checkout .shop_table .woocommerce-shipping-totals td {
padding-right: 15px;
}
Regards
Hello,
Edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable.
Let us know the result.
Regards
Hello,
Private Content
Regards
You’re welcome!
Have a nice day!
Regards
What demo version do you want to import?
Elementor or WPBakery?
We can do the import for you.
Regards
Please clear cache and check now.
Regards
Go to Header Builder > Main menu > Computed Box For The Menu Item > set 20px padding-top and padding-bottom
Regards
Hello,
Thanks for the reply.
Another specialist will get back to you after a detailed review. Please be patient and do not change access.
Regards
Fixed. Please check now.
Regards
As we can see there is no problem on hover, but the menu is not full-width. To be able to help we need to see the problem.
Please activate Full width for the menu and provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for the reply.
What FTP password can we use?
Regards
Thanks for the reply.
Go to Theme Options > Speed optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Then clear cache of your browser and check the result.
Let us know the result.
Regards
Hello,
Please provide the URL of your site via the Private Content area.
Regards
Hello,
Thanks for the reply.
1/ Sorry, please change this code https://prnt.sc/xrqi1Ng-gdO1 to
.single-product .product-information-inner .product_brand {
order: -1;
}
2/ Try to contact the support of WPML and WooCommerce, we do not have specific settings for this.
3.3/ The text comes from wcfm plugin, so try to contact their support.
Regards
Hello,
Please provide FTP access, so we can check the situation more deeply.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Private Content
Regards
Hello @TFS,
The code should work on “order status” / “thank you” page too. Please check one more time.
Regards
Hello @Pablostevens,
With which header types do you get mentioned problems? Please describe in more detail.
Regards
Hello,
Thanks for the reply.
Do you mean this https://prnt.sc/cpBazZvcRLak ?
Add the next custom CSS code in Theme Options > Theme custom CSS:
.woocommerce-cart .etheme-sales-booster-sticky-panel,
.woocommerce-checkout .etheme-sales-booster-sticky-panel {
display: none;
}
Regards
Hello,
Please provide screenshot of the mentioned menu and URLs of pages via the Private Content area.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Regards
About Brave browser, please read the next articles – https://support.brave.com/hc/en-us/articles/8611298579981-What-is-Brave-s-De-AMP-feature- https://brave.com/privacy-updates/18-de-amp/ – “Users who wish to continue visiting AMP versions of pages can continue to do so by going to brave://settings/shields and disabling De-AMP.”
Regards
Hello,
Yes, mentioned texts can be changed using the Loco Translate plugin (check translation for the theme, Core and WooCommerce) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
You’re welcome!
2 new pages added to your site. Please check.
There is XStore studio, which allows the import of content/sections from different demo versions, for example, edit a page using Elementor > click on Studio icon https://prnt.sc/_XOR1df6e3Ic > find the desired block https://prnt.sc/AuzbGwhdZMSg and import it https://prnt.sc/zKzFQqH8QuFZ > then edit content depends on your needs.
Regards
Hello,
There is no such option, unfortunately.
Try to use the next custom CSS code:
@media only screen and (max-width: 767px) {
.et-advance-tabs .et-tabs-nav>ul {
display: inline-block;
}
.et-advance-tabs .et-tabs-nav>ul .et-tab-nav {
max-width: 32.5%;
}
}
Regards
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please go to XStore > Sales Booster > Floating Menu > check available settings https://prnt.sc/Kj5k7XGPxJpd
If this is not what you are looking for, please provide screenshots for a better understanding of your request.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Regards
Hello,
Thanks for the reply.
Our dev team will check the situation more deeply and give an answer soon. Please be patient (a delay is possible due to the weekend) and do not change access.
Regards