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Product variation image lightbox conflicting issue

This topic has 9 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Sadikul Islam

Sadikul Islam

Participant

November 26, 2022 at 18:30

Hi, I have an eCommerce website where I am using elementor for a single product page but in the product image lightbox, something unusual is happening, there is somehow a conflict with elementor and Xstore, all the links are in the private content area.

Please, contact administrator
for this information.

#339760 Copied Theme version: 8.1.5

8 Answers

Rose Tyler

Support staff

November 26, 2022 at 18:42

Hello,

Edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable.
Let us know the result.

Regards

#339761 Copied

Sadikul Islam

Participant

November 27, 2022 at 20:36

Still same result

#339837 Copied

Rose Tyler

Support staff

November 28, 2022 at 06:47

Hello,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.

Regards

#339856 Copied

Sadikul Islam

Participant

November 29, 2022 at 22:21

Hello

So after disabling all the other plugins it works fine, it turns out there is a plugin I am using for the thumbnails called woothumbs from IconicWP which was conflicting with the theme’s lightbox,

I want to use that plugin because I really like that plugin, it has a nice slider and popup and much more customization for the product image, so can you tell me how can I disable the theme’s lightbox so only that plugin works,
if it’s possible, via any settings or code maybe?

Thank you.

#340035 Copied

Rose Tyler

Support staff

November 30, 2022 at 08:33

Hello,

Please provide temporary wp-admin and FTP access, then I will pass your request to our dev team.

Regards

#340080 Copied

Sadikul Islam

Participant

November 30, 2022 at 10:21

Ok in the private content area.

This is my staging site, after you have disabled the lightbox I would like to know how to do that so I can do this on other sites since I am using Xstore for other projects as well.

Thank you.

Please contact administrator
for this information.

#340110 Copied
Rose Tyler

Support staff

November 30, 2022 at 11:04
Please try to use the next custom CSS code:
```
.pswp__button {
background-image: none !important;
}
.pswp__button, .pswp__button--arrow--left:before, .pswp__button--arrow--right:before {
background: none !important;
}
.pswp__ui--fit .pswp__caption, .pswp__ui--fit .pswp__top-bar {
background: transparent;
}
.pswp--supports-fs .pswp__button--fs {
display: none !important;
}
```
The main issue is because that plugin add own styles for lightbox and they conflict with our built in theme.

Regards
#340115 Copied
Sadikul Islam

Participant

November 30, 2022 at 11:51

Thank you for the code.

#340126 Copied
Tagged: conflicting, image, issue, lightbox, product, themes, variation, woocommerce, wordpress
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Product variation image lightbox conflicting issue

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