Issue with floating icon alignment static block

This topic has 16 replies, 3 voices, and was last updated 1 year, 2 months ago ago by Rose Tyler

  • Avatar: Duowatt
    Danny
    Participant
    November 26, 2022 at 16:12

    I have Issue with floating icon alignment static block

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2022 at 17:06

    Hello,

    Private Content

    Regards

    Please contact administrator
    for this information.
    Avatar: Duowatt
    Danny
    Participant
    November 26, 2022 at 17:58

    now work in responsive mobile. thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2022 at 19:01

    Thanks for the reply.
    Please provide temporary wp-admin access, so we can take a closer look at your settings.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Duowatt
    Danny
    Participant
    November 27, 2022 at 09:45

    ok

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2022 at 06:34

    Hello, @Danny,

    I have added the Custom CSS code in the theme settings as you can see in this image: https://postimg.cc/Ty19KNmM by doing this your issue is resolved. Here is the resulting image: https://postimg.cc/N2cmkdy0 please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Duowatt
    Danny
    Participant
    November 28, 2022 at 09:07

    I wanted them to see 2 side by side with the responsive. Desktop and tablet 3 columns

    and smartphone 2 columns

    with Elementor test it works

    it doesn’t work on the web

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2022 at 09:38

    Hello, @Danny,

    Alright, I have fixed it now on your site here is the result screenshot for a better reference: https://postimg.cc/w7CgVCvk please check back to your site after clearing the browser cache.

    I have added a custom CSS to fix it check this image: https://postimg.cc/18Qb4sXb

    Regards 8Themes Team.

    Avatar: Duowatt
    Danny
    Participant
    November 28, 2022 at 09:51

    not work

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2022 at 10:04

    Hello, @Danny,

    No, You have a cache issue, nothing else. I have checked your site on my personal mobile phone and it is working just fine. I have recorded a video for you, please watch it complete for a better reference: https://streamable.com/ug87vj check back to your site after cleaning the browser cache.

    Regards 8Themes Team.

    Avatar: Duowatt
    Danny
    Participant
    November 28, 2022 at 10:34

    sorry but I don’t know how to fix the from my smartphones I don’t see them 2 columns aligned

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2022 at 12:34

    Hello,

    What device and browser do you use?
    Have you tried from an incognito browser window? Please check from other devices too.

    Regards

    Avatar: Duowatt
    Danny
    Participant
    November 28, 2022 at 20:34

    yes i tried crome, edge, incognito but its not working

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 29, 2022 at 05:51

    Hello, @Danny,

    I have again confirmed from our end on my computer and my personal mobile phone it is working fine there is no issue as I already showed you. Now, I check your issue again on another support team member’s personal mobile phone it is working fine there too without any errors/issues see this video: https://streamable.com/3a8zfr for a better reference to understand.

    Regards 8Themes Team.

    Avatar: Duowatt
    Danny
    Participant
    November 30, 2022 at 09:33

    i can’t find the problem

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2022 at 10:36

    “i can’t find the problem” – does it mean the problem was solved?

    Regards

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