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Issue with floating icon alignment static block

This topic has 16 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

Danny

Participant

November 26, 2022 at 16:12

I have Issue with floating icon alignment static block

Please, contact administrator
for this information.

#339751 Copied Theme version: 8.3.7

15 Answers

Rose Tyler

Support staff

November 26, 2022 at 17:06

Hello,

Private Content

Regards

Please contact administrator
for this information.

#339756 Copied

Danny

Participant

November 26, 2022 at 17:58

now work in responsive mobile. thanks

Please contact administrator
for this information.

#339757 Copied

Rose Tyler

Support staff

November 26, 2022 at 19:01

Thanks for the reply.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#339766 Copied

Danny

Participant

November 27, 2022 at 09:45

ok

Please contact administrator
for this information.

#339810 Copied

Tony Rodriguez

Support staff

November 28, 2022 at 06:34

Hello, @Danny,

I have added the Custom CSS code in the theme settings as you can see in this image: https://postimg.cc/Ty19KNmM by doing this your issue is resolved. Here is the resulting image: https://postimg.cc/N2cmkdy0 please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#339853 Copied

Danny

Participant

November 28, 2022 at 09:07

I wanted them to see 2 side by side with the responsive. Desktop and tablet 3 columns

and smartphone 2 columns

with Elementor test it works

it doesn’t work on the web

#339866 Copied

Tony Rodriguez

Support staff

November 28, 2022 at 09:38

Hello, @Danny,

Alright, I have fixed it now on your site here is the result screenshot for a better reference: https://postimg.cc/w7CgVCvk please check back to your site after clearing the browser cache.

I have added a custom CSS to fix it check this image: https://postimg.cc/18Qb4sXb

Regards 8Themes Team.

#339867 Copied

Danny

Participant

November 28, 2022 at 09:51

not work

Please contact administrator
for this information.

#339868 Copied

Tony Rodriguez

Support staff

November 28, 2022 at 10:04

Hello, @Danny,

No, You have a cache issue, nothing else. I have checked your site on my personal mobile phone and it is working just fine. I have recorded a video for you, please watch it complete for a better reference: https://streamable.com/ug87vj check back to your site after cleaning the browser cache.

Regards 8Themes Team.

#339872 Copied

Danny

Participant

November 28, 2022 at 10:34

sorry but I don’t know how to fix the from my smartphones I don’t see them 2 columns aligned

#339873 Copied

Rose Tyler

Support staff

November 28, 2022 at 12:34

Hello,

What device and browser do you use?
Have you tried from an incognito browser window? Please check from other devices too.

Regards

#339884 Copied

Danny

Participant

November 28, 2022 at 20:34

yes i tried crome, edge, incognito but its not working

#339943 Copied

Tony Rodriguez

Support staff

November 29, 2022 at 05:51

Hello, @Danny,

I have again confirmed from our end on my computer and my personal mobile phone it is working fine there is no issue as I already showed you. Now, I check your issue again on another support team member’s personal mobile phone it is working fine there too without any errors/issues see this video: https://streamable.com/3a8zfr for a better reference to understand.

Regards 8Themes Team.

#339953 Copied

Danny

Participant

November 30, 2022 at 09:33

i can’t find the problem

#340099 Copied

Rose Tyler

Support staff

November 30, 2022 at 10:36

“i can’t find the problem” – does it mean the problem was solved?

Regards

#340113 Copied
Tagged: floating icon alignment, seo friendly, static block issue, template troubleshooting, woocommerce solutions, wordpress woocommerce
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