Hello,

Download search.php file from this page – https://we.tl/t-g6hpeLDRqx
and re-upload it into et-core-plugin/app/models/widgets folder via FTP.
The fix will be included in the next theme update also.

Regards

Yes, is it necessary.
Please provide FTP access.

Regards

Hello,

By default, we provide our Built-in Email builder only for global email types which come from WooCommerce directly but in some cases, if an extra plugin used good code practice and made their emails based on WooCommerce php class, actions, filters then it may work for them also.
Here is a topic where we described to one customer how to make it work from child-theme -> https://www.8theme.com/topic/built-in-email-builder-woo-subscription-email-templates-are-missing/#post-298316
+ We already added (ourself) most-popular questions from extra plugins to make them work with our Email builder -> https://prnt.sc/4eeZ-OIo2wQh

Regards

Thanks for the reply, but you did not provide FTP access. We are waiting for them.
“Sidebar image overlay with branded carousel” – what page is it? Provide URL, please.

Regards

Hello,

You’re welcome!

Regards

There is no such option. It can be done via changes in the child theme.
Describe the desired result in more detail. Provide temporary wp-admin and FTP access.

Regards

Hello,

Thank you so much for purchasing our theme and contacting our support center.
Please describe your requests in more detail.
Colors of the header can be changed via Header Builder > Top header > https://prnt.sc/rr55uHjS5nuT , Bottom header, and so on.
About theme update and Core plugin update you can read here – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

Could you, please, provide temporary wp-admin and FTP access?

Regards

Chrome browser, check the Private Content area

Contact your hosting provider and ask to check if there is any issue with SSL.

Regards

Hello,

1/ We can see the next on your site – https://prnt.sc/L6zppVIARdrQ
Point is that the Instagram app does not have a share option, it does not allow sharing, so you can’t implement this and unfortunately, there is no such option in our theme for now as well.
2/ Color can be changed using custom CSS code, for example:

.single-product .menu-social-icons i {
    background-color: red;
    color: #222;
}

Regards

Hello,

You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

In your case, we would recommend you contact the support of polylang plugin.

Regards

Yes, we need FTP access also.

Regards

Point is that some plugins use the POST method and do not work with Ajax add to cart option. We can’t add the support of Ajax add to cart for these plugins from our theme.

Regards

Hello,

There is no such functionality, unfortunately. You can contact support of WooCommerce to get advice.

Regards

Hello,

Please provide URL of your site, temporary wp-admin and FTP access.

wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

What is the path to reproduce the mentioned by you situation, so that the letter arrives (after registration or purchase or something else? – this is to know how to re-create it).

Regards