This topic has 11 replies, 2 voices, and was last updated 1 year, 2 months ago ago by Rose Tyler
The Built-in Email builder is not working for WCFM. Please check the screenshot.
Please post your request here – https://www.8theme.com/taskboard/ , so our dev team read it.
Done, I have posted the request. Now solve the issue.
If your request takes votes from other customers, our dev team will try to add it in one of the next updates.
Meantime, you can contact the support of the plugin also and ask for assistance from their side too.
This is not a plugin. It is inbuilt with Xstore.
The Built-in Email builder is ours, but WCFM is plugin.
Yes, I asked them. But they said they use default woocommerce email settings.
Please provide URL of your site, temporary wp-admin and FTP access.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
What is the path to reproduce the mentioned by you situation, so that the letter arrives (after registration or purchase or something else? – this is to know how to re-create it).
After activating the Built-in Email builder, it is sending emails to the customer with the new customized template which works awesome. But it is not working for the vendor. I mean when a vendor registers on our site, It is sending email from the default woocommerce template, not from the built-in Email builder template.
Thanks for the reply.
We are waiting for URL, temporary wp-admin and FTP access.
It will not work because WCFM plugin creates their emails in the hardcode way but they should do it as templates to make it work with our builder (and other plugins which filters/changes woocommerce emails)
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