Hello, Mktnegocios
Could you provide temporary wp-admin access?
Kind Regards,
8theme team
Hello, Mktnegocios
Could you provide temporary wp-admin access?
Kind Regards,
8theme team
Please check video in the Private Content area, it was recorded from incognito browser window from the unlogged user.
The box-shadow hover works fine.
If you mean the green border with “Product” text it is shown in the editor only, and can’t be displayed for not-admin.
Kind Regards,
8theme team
Hello, Khalil
Thank you for using our theme.
We suggest that you go to the Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources and set them to Off.
We hope this helps.
Kind Regards,
8theme team
Thank you for the reply.
Please provide temporary wp-admin and FTP access, so we can check the situation more deeply.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.
Kind Regards,
8theme team
Hello, Peter
Please go to Appearance > Customize > WooCommerce > Checkout > choose terms and conditions page, and check the result.
Kind Regards,
8theme team
Hello, Plusout
Please check the screenshot in the private content area
We do not see the message on products.
Kind Regards,
8theme team
Hello, Valerija
Thanks for using our theme.
You need to disable XStore AMP plugin or read our documentation –
https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Bhabani,
Answered in that topic.
Kind Regards,
8theme team
You’re welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Oelma
1/ If you would like to request new features or settings, please post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.
2/ You can select h1 in Theme options > Breadcrumbs > Breadcrumbs Categories Title Tag
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Bhabani
Please go to Theme Options > Speed optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off.
Theme Options > General > Mobile Content Optimization > Off.
Kind Regards,
8theme team
Hello,
The first thing you need to do, is renaming translation of the theme and change location – https://prnt.sc/L9ykA4XMbXte To prevent the translation loss after updates, make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-pl_PL.po, xstore-pl_PL.mo ).
Please let us know once it will be done.
Kind Regards,
8theme team
Hello,
1/ Please go to Theme Options > Breadcrumbs > Breadcrumbs Style > left inline, then check the result.
Or go to Header Builder > Main header > Computed Box > add margin-bottom.
2/ Delete this custom code https://prnt.sc/TQ1VxSbFf-Wq and check the footer then.
3/ XStore > Sales booster > Safe & Secure checkout > On
4/ Theme Options > Header builder > click on Multiple headers > click on Create header > enter name and conditions (pages where you want to show it) for the header > change background color to transparent, color for elements, and activate Header overlap.
Kind Regards,
8theme team
Hello, Rodlens
I’ve changed your settings for the Footer static block – https://prnt.sc/KlUC1PHteSR3
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Alis
Please check how it works with the default WooCommerce theme – Storefront.
Kind Regards,
8theme team
Hello, Peter
1/ You can disable the “Advanced Layout” in Theme Options > WooCommerce (Shop) > Cart/Checkout. Alternatively, you can submit your request on our Taskboard at https://www.8theme.com/taskboard/, and our development team will review it.
2/ Theme Options > WooCommerce (Shop) > Cart/Checkout > Footer Content and Copyrights Content
Kind Regards,
8theme team
Hello, Bhabani,
Is there anything else we can do to assist you?
Kind Regards,
8theme team
Hello, Peter,
We suggest that you adjust the line-height of the headings in the Typography section of the Theme Options.
Kind Regards,
8theme team
Hello,
Please check the Private Content area
Kind Regards,
8theme team
Hello, Oliver Theiß
You’re welcome!
Have a nice day!
Kind Regards,
8theme team
Hello,
Unfortunately, we are unable to log in. Please verify your credentials.
Kind Regards,
8theme team
Hello, Bhabani
Thank you for using our theme.
Please provide your username and password to log in to your Dashboard and review the settings.
Kind Regards,
8theme team
Hello, Peter
Your site is currently in maintenance mode and we are unable to access it. Could you please provide us with temporary wp-admin access so that we can investigate further?
Kind Regards,
8theme team
Hello, St7878
How this WPB element works when a default WP theme is activated on your site?
Kind Regards,
8theme team
Hello, Oelma
Please check the Private Content area
Another question, what do you recommend if I want to place a static block as a banner for each product category?
– copy shortcode of static block and add it into category description area, here is an example – https://prnt.sc/k_N4wKFvRtXf > https://prnt.sc/N56nk-Xb4c7b
Kind Regards,
8theme team
Hello, Anand
I’ve imported the demo to your site. Please check.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello,
What is the URL of your website and can you provide temporary wp-admin access?
Kind Regards,
8theme team
Hello, Oliver Theiß
If you meant this button -> https://prnt.sc/Djd3uIyDLpoC then as you may see it is shown in a bit different structure than others https://prnt.sc/b5tK__Sx_sX9 and you need to add extra custom CSS like next:
.popup-added-to-cart .product-section-02 .btn span, .popup-added-to-cart .product-section-02 .btn i {
color: inherit;
}
Result will be: https://prnt.sc/0WGnmnHqK1Mp
Kind Regards,
8theme team
Hello,
Thank you for using our theme.
In order to investigate the issue further, please update the theme and Core plugin to the version released today, and provide us with temporary FTP access.
To provide FTP access, please contact your hosting provider for assistance.
We look forward to your reply.
Kind Regards,
8theme team
Hello,
Could you provide URL of your site and screenshots of the icon and place where you want to change it?
Kind Regards,
8theme team