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Topic: Non of my customization apply in the navigation. How to remove imported theme and start from scratch

ENRG

Participant

January 24, 2023 8:21 pm

I customized my theme but havn’t updated them in the website. It happened only in navigation customization so far.

Theme version: 9.0.2
WooCommerce version: 7.3.0

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Tony Rodriguez

Support staff

January 25, 2023 5:39 am

Hello @ENRG,

If you are able to see the changes in Customizer but not on the page front, then it is likely a cache issue. If it is working fine in Customizer, it should also work on the frontend.

We suggest clearing the site and browser cache and checking back, or trying to check the site on a different computer with a fresh browser. If the issue persists, please take a complete backup of your site first.

If you could provide us with your WP-ADMIN login details in the private area, we would be happy to investigate further.

Best Regards,
8Theme’s Team

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ENRG

Participant

January 26, 2023 4:08 pm

Yes i think it is a cache issue all changes are visible in a new browser, but i have to clear the browser cache every time to see the changes. There are no cache plugins are enabled, all cpanel and wordpress cache plugins are disabled.

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Rose Tyler

Support staff

January 26, 2023 4:53 pm

Hello @ENRG,

The homepage of this demo utilizes a custom header. This means that your changes will be visible on all pages except the Home page.

To make the necessary adjustments, please navigate to Theme Options > Header Builder > Multiple Headers > Edit Custom Header for the Front Page.

Also, disable Menu cache and static blocks cache via Theme Options > Speed Optimization, till changes to these parts will be finished.

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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ENRG

Participant

January 28, 2023 9:07 am

I tried it but still some changes doesn’t apply until i clear browser cache. And it is a huge headache.
Also there are few other problems as well.

As you can see sometime footer fills with huge padding and i don’t know where it came from, sometimes page content overlap with footer and also page doesn’t resize to the size of the content.

This happens most of the time when advance cart/checkout layout is enabled. and also i don’t know where the images in the footer(payment options) came from, i can’t replace it.

Next problem is that when the special breadcrumbs are enabled, normal page breadcrumb make a spacing above the special breadcrumb if i disable the normal breadcrumb the header overlap the special breadcrumb and make it invisible. Padding doesn’t work as it supposed to.

And next problem is the profile image is covered by the navigation bar, not only that top half of the profile page is covered by the navigation as well. it happened after disabling regular breadcrumbs & i dont want normal breadcrumbs on my site

I’ll send my login details with this, it will be a huge help if you can figure what i can do to fix these issues.

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support staff only.

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ENRG

Participant

January 29, 2023 9:25 am

Here is the content overlapping bug in the footer on the mobile.

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