Non of my customization apply in the navigation. How to remove imported theme and start from scratch

This topic has 9 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: ENRG
    ENRG
    Participant
    January 24, 2023 at 20:21

    I customized my theme but havn’t updated them in the website. It happened only in navigation customization so far.

    Navigation in the editor

    Navigation preview

    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2023 at 05:39

    Hello @ENRG,

    If you are able to see the changes in Customizer but not on the page front, then it is likely a cache issue. If it is working fine in Customizer, it should also work on the frontend.

    We suggest clearing the site and browser cache and checking back, or trying to check the site on a different computer with a fresh browser. If the issue persists, please take a complete backup of your site first.

    If you could provide us with your WP-ADMIN login details in the private area, we would be happy to investigate further.

    Best Regards,
    8Theme’s Team

    Avatar: ENRG
    ENRG
    Participant
    January 26, 2023 at 16:08

    Yes i think it is a cache issue all changes are visible in a new browser, but i have to clear the browser cache every time to see the changes. There are no cache plugins are enabled, all cpanel and wordpress cache plugins are disabled.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2023 at 16:53

    Hello @ENRG,

    The homepage of this demo utilizes a custom header. This means that your changes will be visible on all pages except the Home page.

    To make the necessary adjustments, please navigate to Theme Options > Header Builder > Multiple Headers > Edit Custom Header for the Front Page.

    Also, disable Menu cache and static blocks cache via Theme Options > Speed Optimization, till changes to these parts will be finished.

    We hope this information is helpful.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: ENRG
    ENRG
    Participant
    January 28, 2023 at 09:07

    I tried it but still some changes doesn’t apply until i clear browser cache. And it is a huge headache.
    Also there are few other problems as well.

    As you can see sometime footer fills with huge padding and i don’t know where it came from, sometimes page content overlap with footer and also page doesn’t resize to the size of the content.
    Huge footer

    This happens most of the time when advance cart/checkout layout is enabled. and also i don’t know where the images in the footer(payment options) came from, i can’t replace it.

    Next problem is that when the special breadcrumbs are enabled, normal page breadcrumb make a spacing above the special breadcrumb if i disable the normal breadcrumb the header overlap the special breadcrumb and make it invisible. Padding doesn’t work as it supposed to.

    And next problem is the profile image is covered by the navigation bar, not only that top half of the profile page is covered by the navigation as well. it happened after disabling regular breadcrumbs & i dont want normal breadcrumbs on my site

    I’ll send my login details with this, it will be a huge help if you can figure what i can do to fix these issues.

    Please contact administrator
    for this information.
    Avatar: ENRG
    ENRG
    Participant
    January 29, 2023 at 09:25

    Here is the content overlapping bug in the footer on the mobile.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 13:33

    Hello,

    As we can see, you have disabled the advance cart/checkout layout now.

    About payment options in the footer, add your own content here – https://prnt.sc/yCdUAnkABqKR, and the demo content will be replaced.

    Next problem is that when the special breadcrumbs are enabled, normal page breadcrumb make a spacing above the special breadcrumb if i disable the normal breadcrumb the header overlap the special breadcrumb and make it invisible. Padding doesn’t work as it supposed to.

    – could you provide FTP access?

    And next problem is the profile image is covered by the navigation bar, not only that top half of the profile page is covered by the navigation as well. it happened after disabling regular breadcrumbs & i dont want normal breadcrumbs on my site

    – disable Header overlap via Theme Options > Header builder, or activate it for particular pages only via Multiple headers.

    Here is the content overlapping bug in the footer on the mobile.

    – Theme options > Additional CSS > move

    .content-page, .page-content{
    	max-height:100vh;
    }

    into Theme options > Theme custom CSS > Desktop, or delete that custom code.

    Kind Regards,
    8theme team

    Avatar: ENRG
    ENRG
    Participant
    January 30, 2023 at 13:47

    Oh nice nice… thank you so much i was able to fix all the problems, but i have a new problems, hope you’ll help me for this as well. Also it seems like caching problem also gone away, but ill share cPanel logins with you anyways….

    in this picture can you see the space above the page is now disappeared, this happened after disabling overlap header… not only this page, the problem appear in several pages such as profile page. Is there any solution for that, i tried adding padding to the container, but it expands the navigation bar. And also i need to add some little decent spacing above the footer too.

    And also i like to know how to add this payment option showcasing thingy in my checkout page.

    Also can you share with me how to make and properly use transparent headers on specific pages

    Thank You <3

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 14:58

    Hello,

    1/ Please go to Theme Options > Breadcrumbs > Breadcrumbs Style > left inline, then check the result.
    Or go to Header Builder > Main header > Computed Box > add margin-bottom.

    2/ Delete this custom code https://prnt.sc/TQ1VxSbFf-Wq and check the footer then.

    3/ XStore > Sales booster > Safe & Secure checkout > On

    4/ Theme Options > Header builder > click on Multiple headers > click on Create header > enter name and conditions (pages where you want to show it) for the header > change background color to transparent, color for elements, and activate Header overlap.

    Kind Regards,
    8theme team

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