Changes shows very late, Mobile view template also showing different

This topic has 8 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: bhabani
    bhabani
    Participant
    January 30, 2023 at 11:24

    Hi, Any changes i make on customized page is not reflecting immediately. Its taking 2 to 3 days to reflect. also mobile view header is different. its not showing the correctelements!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 13:52

    Hello, Bhabani

    Thank you for using our theme.

    Please provide your username and password to log in to your Dashboard and review the settings.

    Kind Regards,
    8theme team

    Avatar: bhabani
    bhabani
    Participant
    January 30, 2023 at 14:08

    Hi Tyler,

    Please find the details in private content area.

    Thankyou!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 15:06

    Hello, Bhabani

    Please go to Theme Options > Speed optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off.

    Theme Options > General > Mobile Content Optimization > Off.

    Kind Regards,
    8theme team

    Avatar: bhabani
    bhabani
    Participant
    January 30, 2023 at 16:46

    Hello, I tried the previously suggested instructions, but nothing has changed yet. When editing, the mobile view displays different! Also changes are very late to reflect after clearing cache as well on browser.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 16:51

    Hello, Bhabani

    You need to disable XStore AMP plugin or read our documentation –
    https://xstore.helpscoutdocs.com/article/111-general-info-amp

    “Also changes are very late to reflect after clearing cache as well on browser.” – please record a video of the problem.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: bhabani
    bhabani
    Participant
    January 30, 2023 at 17:52

    Hi Tyler,

    Thanks you! It works fine now

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 31, 2023 at 05:40

    Hello @bhabani,

    We would greatly appreciate it if you could leave a 5-star rating for our Theme, Customer, and Technical Support by visiting the following link: http://themeforest.net/downloads. Doing so would help us to release more updates and provide dedicated support in the future. Your support would be greatly appreciated.

    Thank you for contacting us. We hope you have a great day.

    This topic is now closed.

    Best regards,
    8Theme’s Team

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