Hover effect is not working while user logged out

This topic has 13 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 29, 2023 at 18:23

    As I installed the theme but the hover effect is not working when logged out.
    but when logged in then the hover effect is working when hovering on any product then there is a box on the hover on the product but when logged out then it doesn’t work.

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 20:27

    Hello,

    It appears that there may be a caching issue. Are you using a caching plugin, server caching, or a CDN? Please try clearing all caches and check again.

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 11:40

    I did try too many times to but the same result.
    it works when logged in but it didn’t work when logged out.
    so please try to sort this out.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 11:46

    Hello,

    What is the URL of your website and can you provide temporary wp-admin access?

    Kind Regards,
    8theme team

    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 11:52

    I have added

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 14:13

    Hello,

    Please check the Private Content area

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 14:45

    Hello,

    Please check the Private Content area

    Please contact administrator
    for this information.
    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 15:02

    Please see private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 15:36

    Please check video in the Private Content area, it was recorded from incognito browser window from the unlogged user.
    The box-shadow hover works fine.
    If you mean the green border with “Product” text it is shown in the editor only, and can’t be displayed for not-admin.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 16:00

    Ok, Thanks.
    Please see private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 16:57

    Could you please explain why you need it? Do you like the color only?
    In this case, try to add the next code in Theme options > Theme custom CSS:

    .products-hover-shadow:not(.with-ajax) .content-product:hover, .products-hover-shadow.with-ajax .ajax-content .content-product:hover {
        border: 1px solid green;
    }

    Kind Regards,
    8theme team

    Avatar: Muhammad Ejaz
    Muhammad Ejaz
    Participant
    January 30, 2023 at 17:08

    Thanks a lot.
    I need it just for styling purposes because I like this hover effect. Thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 31, 2023 at 05:24

    Hello Muhammad Ejaz,

    We hope that our last CSS solution was able to help you with what you needed. Is there anything else we can do to assist you?

    Best Regards,
    8Theme’s Team

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Hover effect is not working while user logged out’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.