Hello, Paulkeys

As you said you need to solve the problem with woocommerce first. To do this re-upload files of the WooCommerce plugin via FTP. You can provide us with FTP access and we will try to help you or contact the support of the WooCommerce plugin.
Once this problem will be solved, we will check the menu and help you.

Kind Regards,
8theme team

Hello,

To enable the Classic Widgets Panel, please navigate to Theme Options > General and set the Enable Classic Widgets Panel option to On. Then, go to Appearance > Widgets and edit content of Header banner area.

If this is not what you are looking for, please provide a screenshot of the banner.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

Kind Regards,
8theme team

Hello, Patrick

We would like to know what changes you would like to make. Could you please provide more information about the desired outcome?

Kind Regards,
8theme team

Hello, Rafal

It is a normal situation that on page edit action you see a normal header which you also see on viewing the frontend page but on opening Theme Options it is different. This could be in case you have multiple headers which are loaded only for the live view page or edit that page by Elementor page builder. Once you open Theme Options default header is loaded with default options and to edit multiple one you should go to the Multiple Headers editor and there you will see the header which will be applied for the pages/posts conditions you set for it.

Please try Header Builder > Multiple headers > edit custom header for the Front page.

The blurred effect on your menu was caused by page’s custom CSS -> https://prnt.sc/q4aNmeR_p8LL . It was added to page XStore Custom CSS -> https://prnt.sc/lip507UD6qPb . We remove it for you so you may check now.

For better knowing what is wrong you may read how to use developer tools to inspect styles -> https://support.iterable.com/hc/en-us/articles/115001674223-Developer-tools-in-Chrome-and-Firefox

Best Regards,
8Themes Team

Thank you so much!

Kind Regards,
8theme team

Hello, Vishnu

Thanks for the reply.
What is FTP password?
Please provide wp-admin access also. If you can’t create temporary wp-admin access, temporarily provide us with the access you used.

Kind Regards,
8theme team

Hello, Vishnu

It can be due to conflict with a 3rd party plugin.
In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help us to determine what needs to be fixed.

Please provide temporary wp-admin and FTP access, so we can check the problem more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

We look forward to hearing from you.

Kind Regards,
8theme team

Hello, Ahmed

Please watch this video – https://youtu.be/LgzC4iK-j6A
You provided a link to a simple product, but you need to select a variable type for this product and configure it – https://woocommerce.com/document/variable-product/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kurram

Plugins are included.
The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
We hope it is clear now.

Kind Regards,
8theme team

You’re welcome!

Kind Regards,
8theme team

Hello, Khurram

Thank you for using XStore.

The Premium version of the Slider Revolution plugin does not come bundled with any theme on ThemeForest – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

You can find the archive “Revolution sliders from XStore Demos” here – https://www.8theme.com/downloads/ It contains all sliders from our demos.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Peter

Add custom class https://prnt.sc/sQFgY8a3JsJK , then the next custom CSS –

@media only screen and (max-width: 480px) {
    .mob-left p {
        text-align: left !important;
    }
}

https://prnt.sc/zc8UBT07JxRx

Kind Regards,
8theme team

Hello, Eausiris

In this case, watch the video How to update the theme using FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Kind Regards,
8theme team

Hello, Eausiris

Please follow next steps:
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– renter purchase code and register theme
– go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
You may try to update theme after that and you should not face any issue.

Kind Regards,
8theme team

Hello, Florian,

We’ve checked the URL you provided on 3 different devices and the Elementor editor works fine – https://prnt.sc/OkZZTEfiZ3Ek
What browser do you use? Please try Chrome browser (update it to the latest version and disable 3rd party extensions that may affect the work of sites).

Kind Regards,
8theme team