Yes, it is possible.
Also, we have advanced stock settings (Theme options > WooCommerce > Shop elements), and “out of stock” label (Theme options > WooCommerce > Shop elements > Product badges).
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 10:05
Hello, Namaste,
Thank you for getting in touch with us.
Please provide URL of page with this problem, temporary wp-admin and FTP access.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 10:04
Hello, Ritik Kumar,
Thank you for contacting us and for using XStore.
1/ Please try to disable 3rd party plugins and check how it works then.
2/ Check how it works when our Email Builder is disabled.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 09:58
Hello, Remilekun Farotade,
Thank you for contacting us and for using XStore.
1/ Please try to disable 3rd party plugins and check how it works then.
This demo uses Multiple headers, so edit them via Theme Options > Header Builder > Multiple headers.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 09:48
Hello, Namaste,
Thank you for contacting us and for using XStore.
Please provide temporary wp-admin access, so we can take a closer look.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 09:45
Hello, Wade Yang,
Do you use a static block to create that menu?
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 09:43
Hello, LambdaSP,
Please check the Private content area.
Try to delete the logo from the mobile header and test header then. If this solves the problem, you need to replace the logo image, because there is no need to upload so a big image.
Kind Regards,
8theme team
Please contact administrator for this information.
Rose Tyler
Support staff
April 3, 2023 at 09:06
Hello, Dee,
Thank you for contacting us and for using XStore.
In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.
Please provide temporary wp-admin, and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.
Thank you for your cooperation and we look forward to hearing from you soon.
2/ We would recommend you contact support of WooCommerce, because we do not have additional settings for this.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 08:26
Hello, Thelaunch,
Thank you for contacting us and for using XStore.
Try to disable Mobile Content Optimization under XStore > Theme Options > General/Layout.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 08:21
Hello, Coxwell,
Thank you for contacting us.
Yes, you can.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 08:19
Hello, Yash1n,
Thank you for the response.
Try to disable Elementor Pro and check how it works then.
If this solves the problem, contact support of Elementor Pro, and provide us with FTP access, so we can take a closer look at the situation.
To create FTP access, please contact your hosting provider for assistance.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 08:03
Hello, Franksong,
We apologize for the delay in responding.
You can use html code in the Description area, for example:
<div style="background-image: url(image url); background-size: cover;">
<h2>custom heading</h2>
test text
</div>
We hope this information is helpful.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 3, 2023 at 07:47
Hello, Deneme,
Thank you for your response.
We wish you all the best in your business and sites built with XStore!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 2, 2023 at 17:55
Hello, Trends Bird Limited,
The problem was caused by your custom CSS code.
We’ve deleted
.mobile-header-wrapper {
display: unset !important;
}
from https://prnt.sc/c14MVfCe2mgW to fix the problem. You can check the header now.
Do you mean this problem https://prnt.sc/vKTdw7ms1q3p ? Responsive Design option does not remove margins on mobile.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 2, 2023 at 16:08
Hello, Ivo Eijgenraam,
Thank you for the response.
The code can be added in style.css file of child theme.
As we can see, you do not have the child theme right now on site, so we would recommend you install it.
Download the child theme archive from this page – https://www.8theme.com/downloads/
Go to Appearance > Themes > install and activate the child theme.
Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that activate the child theme > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 2, 2023 at 16:03
Hello, Veselin,
Thank you for contacting us and for using XStore.
1/ Please describe your request and the desired result for the Search page in more detail.
3/ There is no such option for slider, but you can submit a request here – https://www.8theme.com/taskboard/ , so our dev team read it.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
April 2, 2023 at 15:53
Hello, KikyoV,
You’re welcome!
Kind Regards,
8theme team
Rose Tyler
Support staff
April 2, 2023 at 15:18
Hello, Vitco,
Thank you for contacting us and for using XStore.
Private Content.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Please contact administrator for this information.
Rose Tyler
Support staff
April 2, 2023 at 15:14
Hello, Ritik Kumar,
We suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins adds the mentioned text.
