Hello, Kezalkoatlj,

Thank you for your response.

Please provide FTP access also.

To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Mady,

Thank you for contacting us and for using XStore.

Try to add the next code in Theme Options > Theme custom CSS:

#wc-stripe-payment-request-button-separator,
#wcpay-payment-request-button-separator {
    display: none;
}
.single-product #wcpay-payment-request-button {
    margin-bottom: 20px;
}

Kind Regards,
8theme team

Hello, Mariangio,

Thank you for contacting us and for using XStore.

We would recommend you upload the video in one of the mentioned formats – https://prnt.sc/2GdLAJ1_4PcF

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, First Idea,

Thank you for contacting us and for using XStore.

1/ You can do this via Header Builder > Header sticky > Bottom Header Sticky > On.

2/ Please go to Header Builder > Search > select search type and other settings depending on your needs.

3/ Theme options > WooCommerce > Single Product Builder > add a section and Related Products element – https://prnt.sc/Rk_tE1WFe7gy

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kezalkoatlj,

Thank you for contacting us and for using XStore.

Please describe the situation in more detail with screenshots.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.

Also, provide temporary wp-admin access (create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area)

Kind Regards,
8theme team

Hello, Phil,

Thank you for contacting us and for using XStore.

Please check the next screenshot – https://prnt.sc/djxD1Vu02Qsz
If this is not what you are looking for, please describe your request in more detail.

Kind Regards,
8theme team

Hello, Lotshop.pk,

Thank you for getting in touch with us.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Please provide a video of the problem and a video of how it works correctly with the default WooCommerce theme – Storefront activated.
Then provide temporary wp-admin and FTP access, We will check what can be done to help you.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Collazo,

Thank you for contacting us and for using XStore.

Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

https://www.8theme.com/topic/i-cant-turn-on-infinite-scrolling-on-the-store-page-2/#post-352727

Dear Bl4cKb3ltsh0p,

We can’t log in to your site.

Please provide us with username and password that can be used to log in to your site from your_site_url/wp-admin page.

Private Content.

Kind Regards,
8theme team

Hello, BubbaDan,

Thank you for contacting us and for using XStore.

We can’t access your Dashboard with provided asses, please set the administrator role for the user.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Eshtiag,

Thank you for your response.

Here is the link – https://platform.openai.com/account/api-keys https://prnt.sc/hWFLvJJyniH-

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Awatif,

Could you, please, write in English?

Here is what we can see on your site > hover over Cart – https://prnt.sc/K9InGapxCcSu , to fix this displaying, you need to go to Header Builder > Cart > MINI-PANIER DÉROULANT > change color from white to #222222 , Calculée De La Boîte De – add padding-left 20px Do this for Multiple headers on your site – https://prnt.sc/Vbh5xzkB40py

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Shahar Klamka,

Thank you for getting in touch with us.

There is no such option, unfortunately.

Please post your request for improvement on our taskboard https://www.8theme.com/taskboard/ , so our dev team can read it there.

Kind Regards,
8theme team

Hello, SK776,

Thank you for contacting us and for using XStore.

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.

The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.

Registration of these plugins is not necessary. They will function perfectly without any need for activation.

The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

Bundled plugins do not come with personal licenses independent of the theme you purchased, read here – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team