Related products not showing the same category of product

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: mariangio
    mariangio
    Participant
    April 9, 2023 at 11:08

    Hi. I have a product page showing the related products below but I noticed it is not showing the right category.
    Here my primary category is jewelry and I would think that it is showing the jewellery products below but it is not.
    Why and how to fix that? Thanks@

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2023 at 12:09

    Hello, Mariangio,

    Thank you for contacting us and for using XStore.

    Related products functionality comes from WooCommerce plugin – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ Our theme doesn’t affect it, you will have the same result even with Storefront (default WooCommerce theme) activated.

    Kind Regards,
    8theme team

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