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Woocommerce test mode problems with checking out

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

collazo

Participant

April 8, 2023 at 10:27

Hi,

I’m having issues with woocommerce test mode on Xstore theme. Theme, wordpress, and plugins are all up to date. When I put the store into test mode and try to input the test credit cards in checkout, when i scroll up or down on my wheel mouse the card section refreshes and deletes any card info I put in it.. So I would put the credit card info in, the expiration date, and cvv. Once I do that and scroll down to click “Place Order” all the credit card info deletes/refreshes.

I disabled test mode and it’s also doing this as well. This will destroy future orders if I don’t get this fixed.

#352683 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Rose Tyler

Support staff

April 9, 2023 at 10:29

Hello, Collazo,

Thank you for contacting us and for using XStore.

Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

#352731 Copied
Tagged: checkout, problems, seo friendly, solutions, test mode, woocommerce, wordpress themes
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