Hello, Muhammad Ejaz,

Fixed. Please clear cache and check now.

We’ve disabled Ajaxify Widgets for the Product Categories widget – https://prnt.sc/pcWXKsInv7Ya

If you want to apply Ajaxify for this widget still, add the next code in functions.php of the child theme

wc_enqueue_js(
    "
    jQuery(document).on( 'change', '.dropdown_product_cat', function() {
        if ( jQuery(this).val() != '' ) {
            var this_page = '';
            var home_url  = '" . esc_js( home_url( '/' ) ) . "';
            if ( home_url.indexOf( '?' ) > 0 ) {
                this_page = home_url + '&product_cat=' + jQuery(this).val();
            } else {
                this_page = home_url + '?product_cat=' + jQuery(this).val();
            }
            location.href = this_page;
        } else {
            location.href = '" . esc_js( wc_get_page_permalink( 'shop' ) ) . "';
        }
    });
"
);

Kind Regards,
8theme team

Hello, Ronny,

Thank you for your response.

We’ve disabled the sidebar via Theme Options > WooCommerce > Shop > Shop page layout. Please check now.

Kind Regards,
8theme team

Hello, Vladis,

Thank you for contacting us and for using XStore.

https://prnt.sc/5qSmM1F6FZPi – this is a product categories widget of Shop sidebar, not a menu.
Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile > Select the position.

1/ Please go to Header builder > Mobile menu > Dropdown Opening Action

2/ There is no such option, unfortunately.

Kind Regards,
8theme team

https://www.8theme.com/topic/customer-complaints-of-payment-entry-page-flickering-2/#post-352936

Hello, Chris Barrett,

Thank you for your response.

Please try a solution from this topic – https://www.8theme.com/topic/header-builder-cannot-remove-the-connection-block/#post-352626

Kind Regards,
8theme team

Hello, Naborhi,

Thank you for getting in touch with us.

Could you please provide a video of the problem?
What browser and device is used?

Kind Regards,
8theme team

Hello, Martijntje,

Thank you for contacting us and for using XStore.

We can’t open URL you provided without log in. Please provide temporary wp-admin access via the Private Content area.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Allen,

Thank you for contacting us and for using XStore.

It looks like multiple headers are used on your site
https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Please go to Header Builder > Multiple headers > edit custom headers – https://prnt.sc/blc6RtFFwghF

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello,

Thank you for your response.

This is the problem https://prnt.sc/KJVajQ_glMzG Please change

#wc-stripe-payment-request-button-separator,#wcpay-payment-request-button-separator {
                display: none;   !important
}

to

#wc-stripe-payment-request-button-separator,
#wcpay-payment-request-button-separator {
                display: none !important;
}

Kind Regards,
8theme team

Hello, Inesita,

Thank you for contacting us and for using XStore.

You may use our element for Email builder -> WC Hook ( http://prntscr.com/26tle5p) and select one of the actions from its list -> http://prntscr.com/26tleju . If your plugin adds its actions for one of those then it will work for you, otherwise, you may contact the plugin to get the correct code to add as an action for such hooks we have.

So please, contact the plugin support and ask them if they can give you some code to make it work as you want. You should know that we don’t provide support for 3rd-party plugins, and we already gave suggestions, as you may find above. Thanks for understanding our position.

“I also would need to see the price with the VAT separated.” – please, read the next topic where we have already gave an answer for the same question -> https://www.8theme.com/topic/how-to-put-excl-vat-on-the-xstore-emailbuilder/#post-349249

Kind Regards,
8theme team

Hello, Bl4cKb3ltsh0p,

It is because you need to open up your own topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ You are not the owner of this one.
Here is the content of the previous reply, so you can see:
“We can’t log in still – https://prnt.sc/Jz-ud23IvBKD
Please try to log in by yourself using different device or incognito browser window. ”

Kind Regards,
8theme team

Hello, Bl4cKb3ltsh0p,

Private Content

Kind Regards,
8theme team

Hello, Kaya,

Thank you for the video.

1/ Have you tried to disable all 3rd party plugins and check how it works then? Please do this and let us know the result.

2/ Screenshot in the Private Content area

Kind Regards,
8theme team

Hello, Theo,

Thank you for your response.

Please check if you have this problem when the parent theme is activated. is can be that your custom changes in the child theme caused such a situation.

Please note that the parent theme does not inherit child theme options. So, once you switch from child to parent you get other settings. If you want to import child setting to parent you need to go to Theme Options > Import/Export > export child theme settings, then switch to parent theme and import settings.

Kind Regards,
8theme team

Hello, Theo,

Thank you for contacting us and for using XStore.

We can’t log in, please check the credentials.

Also, provide some screenshots for a better understanding of your request.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.

Kind Regards,
8theme team