Header Builder cannot remove the connection block.

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    April 7, 2023 at 10:38

    Hello, so i have set my header in a specific way.
    On the main header in the center i had my website logo.
    Out of nowhere it replaced by itself with a connection block that contains icons (wishlist,account,cart etc.) and i cant remove it.
    I cant delete it, even if i created a new header its still there.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2023 at 11:03

    Hello, Ministry Of Concrete,

    Thank you for contacting us and for using XStore.

    To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lost settings of elements, just need to set elements to desired positions after the reset.

    Kind Regards,
    8theme team

    Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    April 7, 2023 at 11:25

    Hello Rose Tyler, thank you for that.
    It did work.
    Have a nice day!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 7, 2023 at 12:08

    Hello, Ministry Of Concrete,

    You’re welcome!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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The issue related to '‘Header Builder cannot remove the connection block.’' has been successfully resolved, and the topic is now closed for further responses

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