Hello, WebsiteDude,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please check a video in the private Content area

Kind Regards,
8theme team

Hello, BRoAcademy,

We will have another specialist review your inquiry in greater detail and will be in touch with you after the weekend.

We kindly ask for your patience and request that you do not alter access.

Kind Regards,
8theme team

Hello, Modestino Ferraro,

We are not a personal content manager, so we can’t do it for you, unfortunately.

To prevent unexpected problems you can create a new test site, and work there first.
Here is a link to WC docs about export/import products – https://woocommerce.com/document/product-csv-importer-exporter/
Or create a full backup of your current site before doing changes directly there.

We can help in case you just want to add on your site some pages from another demo.

Kind Regards,
8theme team

Hello @mguevararojas2022,

Answered here – https://www.8theme.com/topic/error-when-activating-license-on-another-web-site-2/#post-353346

Kind Regards,
8theme team

Hello, Modestino Ferraro,

Thank you for the response.

As a rule, we recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch. You can export products and categories into files and import them later.
In case you do not want to lose your content/settings, you can’t import another demo at the existing site.
If you want to do this still, create a staging site (full copy) and tests there first.
What pages or parts of industrial-power-tools demo you you want to add to your site?
XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block.

Kind Regards,
8theme team

Hello, Marie,

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

Hello, Cristian Rodriguez,

Thank you for contacting us and for using XStore.

“Hide out of stock items from the catalog” needs to be enabled in WooCommerce > Settings > Products > Inventory.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Adriano,

It is rare, but it can happen if someone has used Elementor or even if they haven’t used it but enabled this option – https://prnt.sc/BoCJCCHScPto
In the latest update, we added a check to ensure that the option described above is only shown if the Elementor page builder is present on the site.

We did the next steps to solve the problem on your site:
1/ access via FTP and change https://prnt.sc/nFAXxTE5e7EP (defined(‘ELEMENTOR_VERSION’)) to https://prnt.sc/IyKUKN3-If1L (!defined(‘ELEMENTOR_VERSION’))
2/ Theme Options > Speed optimization > Disable Theme Swiper JS > Off
3/ change the code in the speed-optimization.php file as it was.

Kind Regards,
8theme team

Hello,

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

Hello, Feeldesign,

Thank you for your response.

1/ You need to update Core plugin – https://prnt.sc/dF7NE4yFXd87

2/ Try to use this element https://prnt.sc/IB8-jas1igQa or enable Massive Addons for WPBakery Page Builder plugin to be able to use FlipBox https://massive.mpcthemes.net/flip-box/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Feeldesign,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Also, describe the desired result in more detail, and what exactly images do you mean?

Kind Regards,
8theme team

Hello, Luc,

Thank you for getting in touch with us.

Please change this code https://prnt.sc/fzl4NhQIu3eZ to

.mfp-wrap.mfp-close-btn-in.mfp-auto-cursor.mfp-zoom-out.mfp-ready {
    z-index: 111043;
}

Kind Regards,
8theme team

Hello, David,

Thank you for getting in touch with us.

Add the next code for the element:

selector .category-list-item > ul li a {
    text-align: center !important;
    display: block;
}

https://prnt.sc/bM5u75S72WU0

Kind Regards,
8theme team

Hello, Kapil Dev,

Thank you for contacting us and for using XStore.

“If anyone contacting us by contact us form…” – please provide URL of page with the contact form. Is Contact Form 7 plugin used? Then check the settings of the form and read the documentation of the plugin – https://prnt.sc/HzfzWtr9cIC- https://contactform7.com/setting-up-mail/ https://contactform7.com/getting-started-with-contact-form-7/

Kind Regards,
8theme team

Hello, David,

Thank you for your response.

Please clear cache and check now.
We’ve disabled Menu cache and One page menu via Theme options.

Kind Regards,
8theme team