Hello, Martin,

Thank you for contacting us and for using XStore.

Here are the Sticky Header settings from the demo – https://prnt.sc/Lh88RvlWhjbr (no additional plugin used).

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Massimo,

Thank you for contacting us and for using XStore.

Enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets > edit content of the Main sidebar.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Jimmy,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ To change the width of sidebar, please add the next code in Theme Options > Theme custom CSS:

.sidebar.et-mini-content.et-content-left {
    width: 405px !important;
}

2/ Please watch this video about our variation swatches – https://youtu.be/LgzC4iK-j6A

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Alberto,

Thank you for choosing XStore as your WooCommerce WordPress theme.

This question is unrelated to the theme activated on your site. you need to contact your hosting provider to get assistance with this.

Kind Regards,
8theme team

Hello, Martin,

By default we cropped the titles to display them not too long but in some cases such as you have it is really better to show full title because of breaking chars inside the content. We have added the next code to your child-theme/functions.php

add_filter('etheme_prev_next_title', function ($title, $full_title) {
return $full_title;
}, 10, 2);

Please clear cache and check now.

Kind Regards,
8theme team

Hello, Yash1n,

Thank you for your response.

If you do not want to disable “All Tabs Opened” and then “First Tab Opened” via Tabs settings in Theme options, this behavior can’t be changed.
Current behavior is predefined in theme code and can’t be changed without additional customization there, unfortunately, there is no ready solution right now.

You can try to do the next:
– go to Single Product Builder > Tabs > Elements > disable Description and Reviews
– Detached Reviews > On; All Tabs Opened and First Tab Opened > Off;
– add Full description element from the bottom panel into page content before tabs – https://prnt.sc/vb-Zl8d5Dr_f
– check the result.

Kind Regards,
8theme team

Hello, Tal,

Thank you for your response.

1/ Please provide URL of category page where we will be able to see the problem.

2/ We’ve changed the pagination type to “Default” via Theme options because the Infinite scroll plugin is activated on your site. Please check how it works now.
If the problem is not solved yet, please provide FTP access.

Kind Regards,
8theme team

Hello, Larry,

Thank you for getting in touch with us.

We are aware of this situation and unfortunately, there is no solution available at this time. You need to choose between using Ajaxify and links for banners.

If you have any other questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, Abishek,

Thank you for contacting us and for using XStore.

Please try to Regenerate Thumbnails. You can use the Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

Kind Regards,
8theme team

Hello, Marta,

Unfortunately, it is currently not possible to realize this, as the meta field “et_variation_gallery_images” is not copied when variations are translated, so the field is empty in the copied products and it is not possible to take these values from the original product, since there is no link between the translated variation and the original variation. Therefore, the only way to do this is to manually reassign the variation gallery.

Kind Regards,
8theme team

Hello, Marta,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.

Kind Regards,
8theme team

Hello, Dorian,

https://prnt.sc/zrfJD1OtUjYo – we would recommend you contact your hosting provider about this problem. There is something from the server side.

We hope this information is helpful.

Kind Regards,
8theme team

Hello Chandni,

Thank you for your response.

Please check the Header now.

You can make further changes via Theme Options > Header Builder.

Best Regards,
8Theme’s Team

Hello, Shirley Djaka,

Please check how it works with the default WooCommerce theme – Storefront activated on your site.
If it works fine with Storefront, provide us with screenshots or video of the correct work, and temporary FTP access. We will check what can be done to help you.

To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Hassan,

Thank you for contacting us and for using XStore.

Please check how it works with the default WooCommerce theme – Storefront activated on your site. If this situation is independent of our theme, we would recommend you contact support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team