Hello, Parshva,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Your site is under maintenance mode, so we can’t check it without access.
Could you provide temporary wp-admin access and URL of the product from your site?

Kind Regards,
8theme team

Hello, ziga32,

Thank you for your response.

You are using CDN, it seems the code doesn’t work because of cache. Please clear the CDN cache.

Best regards,
8Theme’s Team

Hello, Danielkue,

Thank you for your response.

Please rename this file https://prnt.sc/VegT7J62LGaQ to xstore-core-de_DE.po via FTP.

Kind Regards,
8theme team

Hello, ziga32,

Thank you for your response.
Could you provide temporary wp-admin access?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Best regards,
8Theme’s Team

Hello, Kristjan,

Thank you for your response.

We can’t log in – https://prnt.sc/cQNJueZuFyfK Please check the credentials.

Also, please check our answer in the Private Content area.

Kind Regards,
8theme team

Hello, Tanvir Hossain,

Changed – https://prnt.sc/-N54Q3MhnGfs
You can disable the Loco translate plugin now.

Kind Regards,
8theme team

Hello, Vlad,

2. Custom CSS code can be used to change style of Out of stock box. For example:

.content-product .stock.out-of-stock {
    font-size: 10px;
}

This text comes from WooCommerce plugin, so you can translate it there.
https://woocommerce.com/document/woocommerce-localization/

3/ Provide at least 1 URL, please. Or try the next code:

.onsale {
    left: unset !important;
    right: 20px;
}

4/ Could you record a video of the problem with all your actions? Then we will try to re-create the problem on our test site.

Kind Regards,
8theme team

Hello @Ioannis,

Thank you for your response.

Additional customization is outside the scope of our basic support, but we want to check what can be done to help you. Please provide us with FTP access.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Tanvir Hossain,

Thank you for your response.

Please provide temporary wp-admin access, so we can take a closer look at the settings.

Kind Regards,
8theme team

Hello Mguevararojas2022,

You can activate the theme now.

Kind Regards,
8theme team

Hello, Sadikul Islam,

Thank you for contacting us and for using XStore.

Add the next code in functions.php of your child theme:

add_filter('etheme_sticky_cart_title', function ($title, $full_title) {
    return $full_title;
}, 10, 2);

Filter to show the full title in the sticky panel instead of cropped one by 30 chars.

Kind Regards,
8theme team

Hello, Kristjan,

Thank you for the detailed video.

Please provide temporary wp-admin and FTP access, we need to check this problem more deeply.

Kind Regards,
8theme team

Hello, Stefano Valso,

Thank you for getting in touch with us.

Please record a video of what should we do to be able to see mentioned notices.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello,

Thank you for your response.

1/ Mentioned by you strings come from XStore Core plugin, not from the XStore theme. Also, you need to change the site language, only after that translation will be applied. Please check the Private Content area.

2/ We will have another specialist review your inquiry in greater detail and will be in touch with you.

Kind Regards,
8theme team

Hello, Namaste,

Thank you for contacting us and for using XStore.

It is recommended to run import on fresh WordPress installation in another case some mess in settings is possible, unfortunately.

1/ Please clear all cache and check the Header now.

2/ Where exactly the font is incorrect?

3/ If you do not want to rename categories with long names or reduce the font size, you can add the next code in the settings of the element > XStore Custom CSS:

selector .categories-mask h4 {
    word-break: break-all;
}

4/ We’ve re-selected the image for you. Please clear the cache and check now.

5/ Go to Product > Brands > upload images for brands.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team