Hello, Shirley Djaka,

Please check how it works with the default WooCommerce theme – Storefront activated on your site.
If it works fine with Storefront, provide us with screenshots or video of the correct work, and temporary FTP access. We will check what can be done to help you.

To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Hassan,

Thank you for contacting us and for using XStore.

Please check how it works with the default WooCommerce theme – Storefront activated on your site. If this situation is independent of our theme, we would recommend you contact support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Chandni,

Thank you for your response.

What exactly is wrong in the headers? Please try to change settings via Header Builder or describe your request in more detail so we can assist you.

Best Regards,
8Theme’s Team

Hello Chandni,

Thank you for your response.

The child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that activate the child theme > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

If changes were done in Theme Options, after Export/Import all will be fine.
If changes were done in files of the parent theme, you need to move them into child theme files before the parent theme update (as a rule our team never edits files of the parent theme).

You can ask your hosting provider to create a full backup to be able to revert updates if something goes wrong. Or you can create a staging site (full copy of the existing one), to be able to do updates / test there first, without affecting your business.

Best Regards,
8Theme’s Team

Hello, Nightcrawler,

Thank you for your response.
Were all problems solved?

Kind Regards,
8theme team

Hello, George,

Thank you for your response.

Theme Options > Styling > Dark buttons > Text Color

Kind Regards,
8theme team

Hello, George,

Thank you for your response.

Do you mean this https://prnt.sc/USA0mJrmYkFT ? Change #42204d color in Theme Custom CSS area.

Kind Regards,
8theme team

Hello, George,

Thank you for your response.

1/ Please go to Theme Options > Theme custom CSS > change #ff8da7 color to the desired one.
2/ Edit Footer static block and pages content using WPBakery, and check the color in settings of elements – https://prnt.sc/lw_Zbl_p98tu

Kind Regards,
8theme team

Hello, Jim,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please click here https://prnt.sc/LKI5OyobyFHq and set next settings – https://prnt.sc/SVkE5uMUZWeP

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Massimo,

Thank you for contacting us and for using XStore.

Some blocks on this page https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/ – https://gyazo.com/f3ebdd038f2472b198f3f1d449bf1e93 doesn’t have hover effect and page with examples, it means elements exist but we did not create pages for them yet.
Edit your page > add elements > find and add an element, for example https://prnt.sc/IT5EDfCUOvK1

About Product Categories Lists, image size can be selected here – https://prnt.sc/m9jCWrEZjmIt
Please provide URL of the page from your site where this element is used, so we can better understand your request.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello @mch,

We’ve hidden the first message from you in all topics in the Private Content area. You can check and reply.

Best Regards,
8Theme’s Team

Hello, Nafer Velaides,

Thank you for contacting us and for using XStore.

Video in the Private Content area is how zoom works in our theme.

You can post your request about the new zoom type on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Kind Regards,
8theme team

Hello, Marta,

Thank you for your response.

Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Kapil Dev,

Thank you for your response.

In this case, please change this code https://prnt.sc/QOHoYmgrX7L7
to:

.st-swatch-preview-single-product .type-image:after {
    font-size: 9px;
    padding: 3px;
    border: none;
}

Kind Regards,
8theme team

Hello, Alex2000,

Thank you for contacting us and for using XStore.

Please try to change WCAG Color via Header Builder > Bottom Header.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team