Hello, Fantasy,

Thank you for reaching out to us.

We sincerely apologize for the inconvenience caused. Regarding the issue you’re experiencing after the WooCommerce plugin update, we recommend the following steps to help resolve the problem:
Go to XStore Patcher > click on Refresh patches > click on Apply all patches
Read more – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Best regards,
8Theme’s Team

Hello,

To answer you we needed access to the admin panel.
We assure you that we provide a good level of support but if you can’t wait or are unhappy with something you can choose another theme and refuse ours. Just apply for a refund.

1/ To edit the layout of single product page, please go to XStore Builders > Single product builder via Elementor > edit template.
We’ve disabled Zoom for you – https://prnt.sc/zWAAwI5ikEMM

2/ New label can be disabled via Theme options > Woocommerce (Shop) > Shop elements > Product badges > New https://prnt.sc/DcEINa5yzl8Q

3/ Dashboard > Pages > edit titles of pages. Dashboard > Products > Categories > edit titles.

4/ We visited your website using the Safari browser on a mobile device, and everything appears to be displaying correctly. Kindly clear your browser cache and check again.

If you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello,

Could you kindly provide us with access credentials so that we can review the issue?

Best regards,
8Theme Team

Hello,

You need to clear cache! The problem was solved https://prnt.sc/cXMk9Q5EtkI7
then provide us with correct wp-admin access.

Best regards,
8Theme Team

Hello,Mcoolzh,

Thank you for reaching out to us.

1/ The QR code widget is deprecated, unfortunately. Please remove it from Appearance > Widgets > Single product page sidebar.

2/ Please follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, Peter,

Thank you for contacting us and for using XStore.

You need to select between these 2 lightboxes: from Elementor or from our theme.

For example, go to Theme Options > Woocomerce (Shop) > Single Product Builder > Gallery > Lightbox > Off.

Warm Regards,
The 8Theme Team

Dear @alahdal,

Could you kindly provide the URL of the single product page where the code is not functioning as expected? This will help us assist you more effectively.

https://prnt.sc/VQR9fWXZYh6K – https://green-kingfisher-114430.hostingersite.com/product/fujifilm-instax-link-wide/

Warm Regards,
The 8Theme Team

Hello, Parag,

1/ Please add the following custom CSS to the Single Product editor:

– Navigate to the Product Gallery widget.
– Click on the “Advanced” tab.
– Scroll down to the “Custom CSS” section and insert the following code snippet:

@media only screen and (min-width: 650px) {
selector .swiper-vertical-images .vertical-thumbnails-wrapper ul {
    overflow: hidden;
    padding-top: 0;
}
selector .swiper-vertical-images .vertical-thumbnails-wrapper li {
    display: inline-block;
    height: auto;
}
}

This should resolve the issue related to the slider overlay.

2/ Header Builder via Elementor > edit template > edit Cart element settings > Advanced > Custom CSS > add the next code:

selector .quantity-wrapper select {
    height: 35px;
}

Best Regards,
8Theme’s Team

Hello, ziga32,

Thank you for reaching out to us.

We understand your concern regarding untranslated strings in the cart and checkout after updates.

At first glance, without access to your website’s admin panel, it appears that the untranslated texts may originate from the WooCommerce plugin rather than our theme.

Based on the details you’ve provided, it seems you are already following the correct steps to translate strings using WPML. However, there are a few additional steps you can try to ensure all strings are properly translated:

1. **Rescan the Theme and Plugins for Strings**
After updating, ensure you rescan the XStore theme and all related plugins (e.g., WooCommerce, Elementor) for new strings. You can do this by navigating to **WPML > Theme and Plugins Localization** and selecting the relevant theme/plugin to scan.

2. **Check WPML String Translation Module**
Go to **WPML > String Translation** and search for the untranslated strings. Use the search bar to locate specific text (e.g., “Cart” or “Checkout”) and ensure translations are added for all relevant strings.

3. **Translate Admin Texts**
If the strings are part of the theme or plugin settings, you may need to translate them via **WPML > String Translation > Translate texts in admin screens**. Look for the specific options related to XStore or WooCommerce and ensure the strings are translated.

4. **Clear WPML Cache**
Sometimes, WPML caching can cause issues with translations. Clear the WPML cache by navigating to **WPML > Support > Troubleshooting** and clicking on the “Clear the cache in WPML” button.

If you’ve tried all the above steps and the issue persists, please contact the support of WPML and Woocommerce.

Best Regards,
8Theme’s Team

Hello, Pageantapp,

Thank you for contacting us and for using XStore.

We recommend the following steps to help resolve the problem caused by the Woocommerce update:
Go to XStore Patcher > click on Refresh patches > click on Apply all patches

Read more – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Kind regards,
The 8Theme Team

Hello, Leon,

We are pleased to inform you that the issue has been resolved by applying the necessary patches.

Best regards,
8Theme’s Team

Hello, Sahajanand Electricals,

Thank you for contacting us and for using XStore.

We recommend the following steps to help resolve the problem caused by the Woocommerce update:
Go to XStore Patcher > click on Refresh patches > click on Apply all patches

Read more – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Kind regards,
The 8Theme Team

Hello,

Thank you for contacting us and for using XStore.

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your request.

We understand that you would like to implement a functionality on your car rental website that allows users to select specific rental dates before making a purchase. Additionally, you want the system to ensure that once a car is booked for certain dates, it becomes unavailable for other users during that period.

This feature can be achieved by integrating a date-based booking system that tracks availability in real-time. Such a system would allow users to select their desired rental dates, calculate the total rental duration, and ensure that the selected car is not double-booked for overlapping dates. We recommend exploring plugins or custom development solutions that are compatible with your website platform to achieve this functionality seamlessly.
This functionality is not a part of our theme, by default.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, Ismat Malik,

Thank you for reaching out to us.

From your screenshot, it appears that the AMP plugin is activated on your website. Kindly disable it or learn more about the plugin here – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Best regards,
8Theme’s Team