I want to correct the + – to add the product

This topic has 8 replies, 4 voices, and was last updated 2 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Zg007
    Zg007
    Participant
    January 20, 2025 at 17:35

    Hello, on the web shop it shows me incorrectly when adding a product to the basket (+ -), how can I correct it. XStore V. 9.4.6.
    Thanks in advance
    I want to correct the + – to add the product

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    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2025 at 08:00

    Hello,

    Thank you for reaching out to us.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Warm Regards,
    The 8Theme Team

    Avatar: Zg007
    Zg007
    Participant
    January 21, 2025 at 16:01

    Previously, you could edit this in the topic, you could decide how the + and – would be positioned, vertically or horizontally. Now I can’t find that option.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2025 at 16:31

    Hello,

    Quantity type can be edited via Theme Options > Woocomemrce (Shop) > Shop elements > Quantity.

    The current display of “+” and “-” is not one of the intended options, which makes the issue evident. To address this, it is necessary to resolve the problem first. Therefore, we kindly request you to perform the tests outlined in our previous response.

    Best regards,
    8Theme’s Team

    Avatar: Zg007
    Zg007
    Participant
    January 22, 2025 at 16:02

    Hello, I have several XStore themes with the same plugins, and on other themes + and – work normally. Later I remembered that you helped me with that case on that domain (January 2, 2024 at 15:55) and gave me the CSS code to fix it. I don’t know what happened, but as you can see in the picture it’s not correct again.
    Link to the answer with the CSS code from the forum: https://www.8theme.com/topic/kako-na-index-stranu-pocetnu-napravim-da-najprodavaniji-proizvodi-ne-budu-slozeni-grid/

    Avatar: Justin
    Luca Rossi
    Support staff
    January 24, 2025 at 06:19

    Dear @Zg007,

    We hope this message finds you well.

    Could you kindly provide Website URL and temporary WP-Admin access so that we may review your settings? To do so, please create a new user account with an Administrator role through your WordPress Dashboard. Once the account has been created, you can securely share the username and password with us via the designated Private Content section.

    Thank you for your cooperation. Should you have any questions or require assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Zg007
    Zg007
    Participant
    January 24, 2025 at 11:41

    I solved it, thank you.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 24, 2025 at 12:09

    Dear Zg007,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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