Every time a do an update I find few strings in cart and checkout that are not translated.

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: ziga32
    ziga32
    Participant
    January 21, 2025 at 16:31

    Every time a do an update I find few strings in cart and checkout that are not translated.
    No problem, but I can’t find where to translate them?

    Here
    https://share.cleanshot.com/X2QcY9Mg
    This is the cart link
    https://www.pasovi-verona.si/kosarica/

    Is there any special procedure I need to be following?

    I’m using WPML and I try always scan xstore, elementor and Woocommerce for new strings. I also use the option “Track where strings appear on the site”, “Auto register strings for translation” and try “Translate texts in admin screens”.
    But no luck
    https://share.cleanshot.com/08YdGhVP

    What else do I need to do?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2025 at 08:26

    Hello, ziga32,

    Thank you for reaching out to us.

    We understand your concern regarding untranslated strings in the cart and checkout after updates.

    At first glance, without access to your website’s admin panel, it appears that the untranslated texts may originate from the WooCommerce plugin rather than our theme.

    Based on the details you’ve provided, it seems you are already following the correct steps to translate strings using WPML. However, there are a few additional steps you can try to ensure all strings are properly translated:

    1. **Rescan the Theme and Plugins for Strings**
    After updating, ensure you rescan the XStore theme and all related plugins (e.g., WooCommerce, Elementor) for new strings. You can do this by navigating to **WPML > Theme and Plugins Localization** and selecting the relevant theme/plugin to scan.

    2. **Check WPML String Translation Module**
    Go to **WPML > String Translation** and search for the untranslated strings. Use the search bar to locate specific text (e.g., “Cart” or “Checkout”) and ensure translations are added for all relevant strings.

    3. **Translate Admin Texts**
    If the strings are part of the theme or plugin settings, you may need to translate them via **WPML > String Translation > Translate texts in admin screens**. Look for the specific options related to XStore or WooCommerce and ensure the strings are translated.

    4. **Clear WPML Cache**
    Sometimes, WPML caching can cause issues with translations. Clear the WPML cache by navigating to **WPML > Support > Troubleshooting** and clicking on the “Clear the cache in WPML” button.

    If you’ve tried all the above steps and the issue persists, please contact the support of WPML and Woocommerce.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    January 23, 2025 at 14:22

    thank you, will contact wpml

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 23, 2025 at 14:22

    Dear ziga32,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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