We ned help with during a checkout about the shipping

This topic has 8 replies, 4 voices, and was last updated 2 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Oliver
    Oliver
    Participant
    December 18, 2024 at 11:41

    During checkout, shipping is calculated correctly, but it doesn’t appear as part of the order breakdown. It would be great if this could be shown, though it’s not critical.
    Note: The shipping cost is 100 DKK, not 50 DKK.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2024 at 14:20

    Hello, Oliver,

    Thank you for reaching out to us.

    To better understand your request, could you kindly provide some screenshots for clarification?

    Best regards,
    8Theme’s Team

    Avatar: Oliver
    Oliver
    Participant
    January 21, 2025 at 22:39

    Hello You can see i first picture it is 1382,31 KR and nr 2 picture it is without shipping. So you can see it doesnt show how much the shipping is in the order list. The shipping should show as the tax does.

    Files is visible for topic creator and
    support staff only.
    Avatar: Oliver
    Oliver
    Participant
    January 21, 2025 at 22:40

    Here look.

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2025 at 12:07

    Hello, Oliver,

    We noticed that you are currently using the XStore Checkout Multistep widget, which is designed to display the shipping cost details as part of the checkout steps. By default, this layout does not show the shipping costs in the right-hand area. However, we do offer an option to display this information within the order details section. You can refer to this example for guidance: https://prnt.sc/QqVXB3JcqOT_.

    We recommend trying to adjust the position of the content and reviewing the results. Should you require further assistance, please feel free to provide us with the correct wp-admin access credentials in a private message, and we will be happy to assist you.

    Best regards,
    8Theme’s Team

    Avatar: Oliver
    Oliver
    Participant
    January 22, 2025 at 15:09

    I got it for you in private

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 22, 2025 at 16:26

    Dear @Oliver,

    Thank you for reaching out to us.

    Could you kindly provide us with a screenshot highlighting the specific issue you would like us to address? At this time, we have activated the shipping methods location to be displayed in the order review section, as shown in the attached screenshot (https://prnt.sc/TNE01ZcfUfiB).

    Additionally, have you had the opportunity to check how this is displayed using a default theme, such as Storefront? This information will help us better understand and resolve the matter for you.

    If you need to modify the total price and it is the same as with default theme then it is not a theme issue and you should contact to the WooCommerce support for solutions.

    We look forward to your response.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 23, 2025 at 13:30

    Dear Oliver,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘we ned help with during a checkout about the shipping’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.