Product image view in Solo mode or full screen mode becoming double

This topic has 3 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

  • Avatar: Peter
    Peter
    Participant
    January 21, 2025 at 19:01

    Hello,

    We just notice this new issue on our webshop.
    When we view 1 product and click the product image it suppose to view in full screen, its working however, the product full screen mode is showing 2 image overlapping each other.
    When you closed the 1st in front it will show the 2nd at its back and you need to close again before you can go back to the main view of the product.

    Before its only showing 1 full screen view and after just 1 close it will go back to main product view.

    Please see screenshot and video clip.

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Peter
    Peter
    Participant
    January 21, 2025 at 19:02

    screenshots

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2025 at 09:25

    Hello, Peter,

    Thank you for contacting us and for using XStore.

    You need to select between these 2 lightboxes: from Elementor or from our theme.

    For example, go to Theme Options > Woocomerce (Shop) > Single Product Builder > Gallery > Lightbox > Off.

    Warm Regards,
    The 8Theme Team

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