Hello, Bontempso,

You’re welcome!
The fix will be added in the next theme update also.

Kind Regards,
8theme team

Hello @floatselect,

Thank you for your response.

Sorry, but your request is still a bit unclear to us. Please describe the desired result in detail as you can.

The product on your screenshot is out of stock, please change its status or open another product and check the displaying then.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Shark,

Thank you for getting in touch with us.

Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Riccardo,

We have downgraded the theme version to 9.1.9 and 9.1.8 – the issue is still present, please refer to videos in the Private Content area.

We have identified that the cause of the issue is still the WooCommerce Memberships – By SkyVerge plugin, which modifies the WC_Product_Subscription object in such a way that the get_price() method called through the woocommerce_get_cart_contents filter causes the following error on the server: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

We have added a temporary fix in the themes/xstore/framework/features/woocommerce/quantity-discounts.php file, which will be included in the next theme update.

However, the best solution would be to resolve the issue in the WooCommerce Memberships – By SkyVerge plugin.

Kind Regards,
8theme team

Hello, Vasak,

Thank you for getting in touch with us.

This plugin doesn’t come bundled with our theme anymore -https://www.8theme.com/documentation/xstore/plugins/included-plugins/

If you face a problem with it, please contact support of the plugin directly.

As we can see, you are using PHP 8.2.3, not all plugins are compatible with it. XStore was tested up to PHP 8.1 https://xstore.8theme.com/update-history/

WooCommerce > Status > Logs > Select the latest date or check the screenshot in the Private Content area.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

We added for you next code snippet in child-theme/functions.php

add_action('woocommerce_after_shop_loop_item_title', function() {
    global $product;
    if ($product->get_type() == 'grouped') {
        woocommerce_template_loop_add_to_cart();
    }
}, 15);

Now you have the “View products“ button on grouped products → https://prnt.sc/oZq-Bf_0qFW6.
Waiting for your response!

Kind Regards,
8theme team

Hello, KangJW,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access, we need to check the situation on your site more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Manish,

We ask you to switch themes to find out if the problem comes from our theme or from somewhere else.

Kind Regards,
8theme team

Hello, Doan Xuan Thao,

Thank you for getting in touch with us.

You can activate XStore now.

Kind Regards,
8theme team

Hello, Kalmika,

Thank you for getting in touch with us.

Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Shehzad Ghazi,

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Please provide correct temporary wp-admin and FTP access, we will check what can be done to help you.

Kind Regards,
8theme team

Hello, Vasak,

Thank you for getting in touch with us.

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same behavior, you need to contact WooCommerce support, because the situation is independent of our theme – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello, Vasak,

Thank you for contacting us and for using XStore.

As you have translated the “my-account” page, it has various links in different languages and this should be taken into account when adding Google login, details in the private content.

Kind Regards,
8theme team

Hello, Zdenky,

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you with questions directly related to XStore.

Kind Regards,
8theme team

Hello, Ryan,

Thank you for getting in touch with us.

I would be glad to help you with this issue, however, speed optimization is out of the scope of our support as website speed depends on various factors that we do not control. This means that for many of the things that need to be improved, the 3rd party plugins/services might be required. What I can do is share the links that can help you with speed optimization:
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

About image optimization, check brands-bg.jpg – https://prnt.sc/lQv8h6ZnH3C3 https://tinypng.com/

About gtmetrix results:
– Reduce initial server response time – contact your hosting provider, because it is server-side.
– Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html
– Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements https://prnt.sc/HzYeSqzHBWKo . It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.

Check descriptions of all plugins that are activated on your site and disable plugins you do not really use because every additional plugin slows down the site a bit.

Our demos use cache plugin and CDN.

We hope this information is helpful.

Kind Regards,
8theme team