Hello, Trendy,

Thank you for getting in touch with us.

Please watch this video about Multiple Headers first – https://youtu.be/BpeXfzNwkOc

Follow these steps:
– Go to Theme Options > Header Builder > Multiple Headers > Create header > https://prnt.sc/tShxWp3MCIGY
– Change header background for the custom header to transparent – https://prnt.sc/Z4vVz7wFcFh4 and enable overlap – https://prnt.sc/yjm22GdA2Oh0

Kind Regards,
8theme team

Hello, Sumit,

Thank you for getting in touch with us.

We can’t see content on some of your pages, including checkout. There are js errors in the browser console. Please try to temporarily disable minification or plugins for minification/cache and check how it works then.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Bontempso,

You’re welcome!
The fix will be added in the next theme update also.

Kind Regards,
8theme team

Hello @floatselect,

Thank you for your response.

Sorry, but your request is still a bit unclear to us. Please describe the desired result in detail as you can.

The product on your screenshot is out of stock, please change its status or open another product and check the displaying then.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Shark,

Thank you for getting in touch with us.

Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Riccardo,

We have downgraded the theme version to 9.1.9 and 9.1.8 – the issue is still present, please refer to videos in the Private Content area.

We have identified that the cause of the issue is still the WooCommerce Memberships – By SkyVerge plugin, which modifies the WC_Product_Subscription object in such a way that the get_price() method called through the woocommerce_get_cart_contents filter causes the following error on the server: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

We have added a temporary fix in the themes/xstore/framework/features/woocommerce/quantity-discounts.php file, which will be included in the next theme update.

However, the best solution would be to resolve the issue in the WooCommerce Memberships – By SkyVerge plugin.

Kind Regards,
8theme team

Hello, Vasak,

Thank you for getting in touch with us.

This plugin doesn’t come bundled with our theme anymore -https://www.8theme.com/documentation/xstore/plugins/included-plugins/

If you face a problem with it, please contact support of the plugin directly.

As we can see, you are using PHP 8.2.3, not all plugins are compatible with it. XStore was tested up to PHP 8.1 https://xstore.8theme.com/update-history/

WooCommerce > Status > Logs > Select the latest date or check the screenshot in the Private Content area.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

We added for you next code snippet in child-theme/functions.php

add_action('woocommerce_after_shop_loop_item_title', function() {
    global $product;
    if ($product->get_type() == 'grouped') {
        woocommerce_template_loop_add_to_cart();
    }
}, 15);

Now you have the “View products“ button on grouped products → https://prnt.sc/oZq-Bf_0qFW6.
Waiting for your response!

Kind Regards,
8theme team

Hello, KangJW,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access, we need to check the situation on your site more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Manish,

We ask you to switch themes to find out if the problem comes from our theme or from somewhere else.

Kind Regards,
8theme team

Hello, Doan Xuan Thao,

Thank you for getting in touch with us.

You can activate XStore now.

Kind Regards,
8theme team

Hello, Kalmika,

Thank you for getting in touch with us.

Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Shehzad Ghazi,

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Please provide correct temporary wp-admin and FTP access, we will check what can be done to help you.

Kind Regards,
8theme team

Hello, Vasak,

Thank you for getting in touch with us.

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same behavior, you need to contact WooCommerce support, because the situation is independent of our theme – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello, Vasak,

Thank you for contacting us and for using XStore.

As you have translated the “my-account” page, it has various links in different languages and this should be taken into account when adding Google login, details in the private content.

Kind Regards,
8theme team