Hello, Yash1n,

Please clear cache and check the Footer now.
We’ve disabled the Static block cache via Theme Options > Speed Optimization.

Kind Regards,
8theme team

Hello, Jimmy,

Thank you for your response.

We checked the critical issue on your website and found that the fatal error comes from “woo-advanced-discounts“ plugin on line 1410 → wp-content/plugins/woo-advanced-discounts/includes/class-wad-discount.php on line 1420 . It is not related to our theme.
Error log → https://prnt.sc/LNo8zg7vLxSm
Fix for such error should be added directly in the plugin’s file, so you need to contact the plugin’s author.

For this time we added a workaround solution in woo-advanced-discounts/includes/class-wad-discount.php but this fix will be removed after plugin update so they should implement it globally.
Before → https://prnt.sc/aPfJnQ5q-H-t
After → https://prnt.sc/6vYt1iEdAkHR

Describing you the issue in a few words we can tell you that $args[‘cross_sells’] does not contain products objects but only their ids. In such case, they should add conditions to check if there are full products objects or only ids for making the array_map function applied.

Kind Regards,
8theme team

Hello, William Hsueh,

Thank you for contacting us and for using XStore.

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same behavior, you need to contact WooCommerce support, because the situation is independent of our theme – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello, @morad,

Thank you for your response.

The Single Product Builder is simple to use. Just give it a try, you can always disable it.

Or you may try the next custom CSS code:

.single-product .fixed-content {
    display: flex;
    flex-direction: column;
}
.single-product .fixed-content .product_title { order:1; }
.single-product .fixed-content .price { order:2; }
.single-product .fixed-content form.cart { order:4; }
.single-product .fixed-content .single-wishlist { order:3; }
.single-product .fixed-content .product_meta { order:5; }

Best Regards,
8Theme’s Team

Hello, Administrador Gold,

Thank you for getting in touch with us.

In your account, you can see activations – https://www.8theme.com/account-user/?user_id=30468
Read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

We hope this information is helpful.

Kind Regards,
8theme team

Hello @floatselect,

Thank you for your response.

We’ve changed the settings for the mentioned product. Please check now.

Best Regards,
8Theme’s Team

Hello, Giuseppe,

Thank you for your response.

The problem was caused by custom CSS code.
Please check now.

Kind Regards,
8theme team

Hello, Wowels,

You’re welcome!

Kind Regards,
8theme team

Hello, Giuseppe,

Thank you for getting in touch with us.

Please provide temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, William Hsueh,

Thank you for your response.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Try to contact the support team of PPOM for WooCommerce and ask for assistance from their side.
Or you can disable the sticky cart via Theme Options > WooCommerce > Single Product page > Layout.

Kind Regards,
8theme team

Hello, Hkraft,

Thank you for contacting us and for using XStore.

1/ Please go to Theme Options > Speed Optimization > disable: Menu cache, Static blocks cache, Remove Query Strings From Static Resources.
2/ Edit the menu > laptopi menu item settings > set 3 columns or/and width https://prnt.sc/3rwks2ikxRsx

We hope this answer is helpful.

Kind Regards,
8theme team

Hello, Shark,

We have resolved this issue by adding the following filters to the functions.php of the theme.

add_filter( 'etheme_widget_product_brands_cache', '__return_false');
add_filter( 'etheme_widget_product_categories_cache', '__return_false');

We have also made changes to the following files, the fixes will be included in the next theme update.
et-core-plugin/app/models/widgets/categories-filter.php
et-core-plugin/app/models/widgets/brands-filter.php

Kind Regards,
8theme team

Hello, Eulice,

Thank you for your response.

Have you sorted it out https://prnt.sc/gJYPtO4ns8Ty ?

Kind Regards,
8theme team

Hello, Wowels,

Thank you for your response.

If you face an activation limit, please read “Deactivate Your Website using the 8theme Dashboard” in the mentioned article.

Kind Regards,
8theme team

Hello, Alyvalco,

Thank you for getting in touch with us.

As we can see, the XStore Core plugin (the required one) is disabled on your site, but a lot of 3rd party plugins are activated, for example, Kirki Customizer Framework, that we would recommend disabling. This situation can be the reason for the problem with the import.
We would recommend you disable all 3rd party plugins before running the import, here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

As a result of the import new content will be added to your site: products, static blocks, posts, menus and so on. If you do not want them all, you can select what to import https://gyazo.com/472048d19f678c805856db80a6d325b1 Or do not run the importer at all, but enable Dark mode via Theme Options > Styling/Colors.

As we can see, content on your Home page was created using Elementor, but our Dark demo version was created using WPBakey https://prnt.sc/dv8wQMr5Uwkc We do not recommend using 2 page builders at the same time on site.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/ Our XStore Studion allows to import sections from different demos.

We hope this information is helpful.

Kind Regards,
8theme team