Return to previous page

After Template & Core Update missing brands in filter

This topic has 6 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

Shark

Participant

July 27, 2023 at 16:09

Hi folks,
yesterday I’ve updated to Template to version 9.1.11 and Core to 5.1.11. After that update my category filters in shop are missing brands.

Also I see some errors in logfile, that comes from framework!

Any idea, what could be the problem?

Thx in advance.

Please, contact administrator
for this information.

#363105 Copied Theme version: 9.1.11 WooCommerce version: 7.9.0

5 Answers

Rose Tyler

Support staff

July 27, 2023 at 16:28

Hello, Shark,

Thank you for getting in touch with us.

Please provide FTP access also – FTP host, FTP username, FTP password, FTP port, FTP encryption). To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#363108 Copied

Shark

Participant

July 27, 2023 at 18:50

Sure, no problem!

Please contact administrator
for this information.

#363116 Copied
Rose Tyler

Support staff

July 28, 2023 at 10:47
Hello, Shark,

We have resolved this issue by adding the following filters to the functions.php of the theme.
```
add_filter( 'etheme_widget_product_brands_cache', '__return_false');
add_filter( 'etheme_widget_product_categories_cache', '__return_false');
```
We have also made changes to the following files, the fixes will be included in the next theme update.
et-core-plugin/app/models/widgets/categories-filter.php
et-core-plugin/app/models/widgets/brands-filter.php

Kind Regards,
8theme team
#363145 Copied
Shark

Participant

July 28, 2023 at 10:57

Hi Rose,
thx for quick help. I don’t think that was a aching problem. Before I’ve opened support-ticket, I’ve tested deactivating cache completly on staging-site, but wihout any effect. But it doesn’t matter, the main thing is that everything works again now.

Best regards.

Andreas

#363149 Copied

Rose Tyler

Support staff

July 28, 2023 at 12:05

Hello, Shark,

You’re welcome!

Kind Regards,
8theme team

#363152 Copied
Tagged: brands, core, filter, template, update, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)