Hello, Kevin,

Thank you for getting in touch with us.

Please go to Appearance > Widgets > Move widgets from the Shop filters area into the Shop sidebar.
Select the Sidebar position via Theme Options > WooComemrce > Shop > Shop page layout.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Enderkadir,

It looks like s cache problem. Please clear all cache and check one more time.
Temporarily disable cache plugins. If this doesn’t help, contact your hosting provider and ask for assistance in cache clearing from their side also.

Kind Regards,
8theme team

Hello, Kon,

Thank you for getting in touch with us.

1/ The shop page is a catalog page for products that cannot be edited using Elementor by default.
If you are using Elementor Pro, please refer to the plugin documentation for instructions on how to edit the shop page: https://elementor.com/help/creating-a-woocommerce-archive-template/.

Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer a developer license for the Pro version and does not allow to built-in Pro version of plugin to themes. So, you are able to use the free version of the Elementor but in case you want to get the Pro version you will need to buy an individual license, our theme supports Elementor Pro, but questions about Elementor Pro functionality you need to forward to authors of the plugin.

Elementor Pro is not required to edit the product archive (Shop) in our theme. All settings you can find in Theme Options > WooCommerce.

2/ WooCommerce widgets work fine only on the default Shop page.
It is independent of our theme.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for getting in touch with us.

Please clear cache and check one more time then.

Kind Regards,
8theme team

Hello, Giuseppe,

Thank you for contacting us and for using XStore.

The problem was fixed in the latest theme update, and should not occur anymore.

The mentioned patch is not obligatory and can be ignored. You can apply it, and this won’t cause any problems.

Kind Regards,
8theme team

Hello, @jimmy,

Thank you for your response.

Please try to add the next code in Theme Options > Theme custom CSS:

.off-canvas-sidebar-opened .content-product a {
    pointer-events: none;
} 

Best Regards,
8Theme’s Team.

Hello, Atahan,

Thank you for your response.

1/ Please clear now – https://prnt.sc/4UtA_iqbM7vE > https://prnt.sc/l8HbJMIh97y4

2/ Please try to use the next custom CSS code:

.single_product-html_block .etheme-product-grid-item .price {
    display: none;
}

Kind Regards,
8theme team

Hello, Floatselect,

Thank you for your response.

– please check the next screenshot – https://gyazo.com/23e91359bfe2920f9c1b1327f1ba1eda

– Theme Options > WooComemrce > Shop > Shop page layout > edit columns here https://prnt.sc/DIDs_TenAv7h

Kind Regards,
8theme team

Hello, Floatselect,

Thank you for getting in touch with us.

Please try to set next settings:
– Theme Options > WooComemrce > Shop > Shop page layout > Sidebar Position > Left; Full Width > On;
– Theme Options > WooComemrce > Product Catalog > Products Per Row > 3.
– Theme Options > WooComemrce > Shop > Products Design > Product Content Elements > disable unrequired elements.

We would recommend you check all available settings in mentioned sections of Theme Options.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Enderkadir,

Please check your site now.
Let us know if you need any further assistance.

Kind Regards,
8theme team

Hello, Enderkadir,

We apologize for the delay in responding.

Was the problem solved? As we can see, your Home page http://c***o.com.tr/home-minimal-fashion/ can be loaded now.

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

XStore is fully compatible with Elementor, most of our customers use Elementor.

Did you check how the mentioned video works when not our theme but the default WooCommerce theme – Storefront is activated?

Please read this article – https://elementor.com/help/section-background-video-options/ (Play on Mobile: Slide to Yes to play background video on mobile devices, if the device supports it.) Also, do not forget to enable the section for mobile – https://gyazo.com/d8b6df0f44828a0ba03ded810df3c96b

Kind Regards,
8theme team

Hello, Floatselect,

Thank you for contacting us and for using XStore.

Yes, you can disable them via Theme Options > WooCommerce.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, @hans,

Thank you for your response.

Please check if the problem is not caused by your custom changes in child theme files (temporarily activate the parent theme and check the Cart Off-Canvas content).

Best Regards,
8Theme’s Team.

Hello, Enderkadir,

Thank you for your response.

We’ve installed demo content on your site, but there are js errors https://prnt.sc/aVnawCIynvxv Please contact your hosting provider and ask for assistance. If minification is enabled right now, please disable it and check how the home page works then.

Kind Regards,
8theme team