Hello, Ammarzo,

We appreciate your prompt response.

Please provide us with FTP access. To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Farhad,

Thank you for your response.

1/ In order to troubleshoot the issue you are experiencing, we suggest that you try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check).

Kind Regards,
8theme team

Hello, Strange Abraham,

Thank you for your response.

Please do not duplicate requests – https://www.8theme.com/topic/hello-there-are-still-a-few-more-questionsthe-following-footer-still-shows-abnormalities/#post-364831
But it would be better to post different questions via different topics.

1/ Please check Tabs now. We’ve disabled Ajaxify for them.

2/ Do you mean the widget in the Shop sidebar? Try to disable Ajaxify Widgets for it via Theme Options > Speed Optimization.

3/ We would recommend to disable static block cache via Theme Options > Speed Optimization.

4/ Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

https://gyazo.com/2d0c5dc1dae97c513f6f89c1c71fffea : 1/ Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header. 2/ Avoid large layout shifts – https://gtmetrix.com/avoid-large-layout-shifts.html 3/ Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, @coffeedog,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

You’re welcome!
We clicked on “Regenerate CSS & Data” in Elementor > Tools > General.

Kind Regards,
8theme team.

Hello, Msourcing255,

Thank you for contacting us and for using XStore.

Please read our documentation – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Oshrat,

Thank you for contacting us and for using XStore.

Please select the desired “Product Added Notification” via Theme Options > WooCommerce > Shop > Shop page layout.

We changed Slides to https://prnt.sc/T3AI7aHPUHNw in the static block for the Off-Canvas cart.

Kind Regards,
8theme team

Hello,

Please clear cache and check now.

Kind Regards,
8theme team.

Hello, Theo,

We recommend contacting hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.
You may try the Duplicator plugin.

Please read this article also – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

You don’t need the new purchase code for the production site if this is the same project. You can move the site to a new domain but after moving the site navigate to XStore > deactivate and re-activate the theme using the same purchase code.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Please clear cache and check the footer now.

Kind Regards,
8theme team

Hello, Webnim,

Provide us with temporary wp-admin and FTP access, so we can take a closer look and disable sticky for the column via the child theme.

You need to install and activate the child theme on the site, it can be downloaded from this page – https://www.8theme.com/downloads

Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that activate the child theme > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

Kind Regards,
8theme team

Hello, Alessandro,

Thank you for your response.

From the error, you can see that country_code is needed, and when Storefront is activated there are next fields available https://prnt.sc/OFWNXEapJZyd , but with XStore – https://prnt.sc/y6fm3640cYVj How you disable the country from checkout? Please enable it back and check paypal payments after that.

Kind Regards,
8theme team

Hello, Ammarzo,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Please try to add the next code in child-theme/functions.php:
add_filter('etheme_sticky_add_to_cart_buy_now_hide_mobile', '__return_false');

2/ Try to add the next code in Theme Options > Theme custom CSS:

footer  .elementor-social-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    text-align: center;
}

Kind Regards,
8theme team

Hello, Arbadev,

Thank you for getting in touch with us.

We can’t open the page of the product you provided, it redirects us to the Home page.

You can try to disable “Slider images autoheight” in Theme Options > E-commerce > Single Product Page.

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Kind Regards,
8theme team

Hello, @coffeedog,

Thank you for your response.

We’ve deleted mentioned elements from the content area via Single Product Builder.
Please clear cache and check now.

Best Regards,
8Theme’s Team