Product page products alignment & image size issue

This topic has 6 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Ammarzo
    Ammarzo
    Participant
    August 17, 2023 at 11:56

    I want to my products to be listed in properly while scrolling them, this is how it looks now (https://ibb.co/LQ5twMR) also I want the products page to look a bit bigger on mobile view.
    Thank you

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2023 at 13:01

    Hello, Ammarzo,

    Thank you for contacting us and for using XStore.

    1/ We can’t log in. Please check the credentials.

    2/ Theme Options > WooCommerce > Shop > Shop page layout > Masonry > Off.

    3/ Do you want 1 product per row on the Shop page for mobile?

    Kind Regards,
    8theme team

    Avatar: Ammarzo
    Ammarzo
    Participant
    August 17, 2023 at 19:49

    It didn’t work, I turned off the masonry still the product images are not aligned. also, I want to 2 products per row but the catch is the size should be a little bigger.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2023 at 06:00

    Hello, Ammarzo,

    Thank you for your response.

    1/ We’ve checked your settings and see that regenerate thumbnails is running right now. So in the result, you will get images in the same size but cropped – https://xstore.helpscoutdocs.com/article/89-product-images

    2/ Please try to add the next code in Theme Options > Theme custom CSS > Mobile:

    .product-view-default {
        padding: 0px 5px;
    }

    Kind Regards,
    8theme team

    Avatar: Ammarzo
    Ammarzo
    Participant
    August 18, 2023 at 13:32

    Seems like I have mistakenly turned off the thumbnail setting which was running.
    Also I have applied the theme css code but still the problem is same, the images are not set properly (https://ibb.co/Y0yw6nV)

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2023 at 14:24

    Hello, Ammarzo,

    Did you read this article https://xstore.helpscoutdocs.com/article/89-product-images ?
    We would recommend you use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

    Appearance > Customize > WooCommerce > Product images > Thumbnail Width > we’ve set https://prnt.sc/vZOo1tk1AGOc . After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

    If the regeneration doesn’t help, we would recommend you contact support of WooCommerce, because image settings are independent of our theme – https://wordpress.org/support/plugin/woocommerce/

    Kind Regards,
    8theme team

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